本校學位論文庫
CITYU Theses & Dissertations
論文詳情
陈迦迪
雷杰
大健康學院
社會工作學碩士學位課程(中文學制)
碩士
2020
社會工作者工作家庭衝突, 自我效能感與職業倦怠之關聯研究 : 以 s 市社會工作者為例
The Relationship Between Work-Family Conflict, Self-Efficacy And Burnout Among Social Workers : A Case Study Of Social Workers In S City
社會工作者 ; 工作家庭衝突 ; 自我效能感 ; 職業倦怠
social workers ; work-family conflict ; self-efficacy ; burnout
承蒙於各項政策支持和社會所需，內地的社會工作雖然起步較晚，但是發展迅速。與現實期望相反的是，雖然發展前景越來越明確，社工專業人才隊伍的流失率却越來越高。這背後最直接的原因是職業倦怠。職業倦怠會影響社工服務質量及影響機構發展。新冠疫情期間，社工站在第一綫，扮演著重要角色，要同時兼顧家庭和工作，承受雙重壓力，對社工心理健康産生不良影響。已有的研究表明，員工工作家庭衝突和自我效能感都會對其職業倦怠産生影響，且自我效能感可能是作爲工作家庭衝突同職業倦怠間之中介變量。但這些關係研究的對象大都是針對醫生、護士、警察和教師等群體，對社會工作者的研究却很少，特別在自我效能感作爲中介變量這方面尤爲奇缺。
因此，本文將進一步討論在社會工作者中，其工作家庭衝突、自我效能同職業倦怠之聯繫。爲研究社會工作者職業倦怠問題提供新的研究視角和研究思路，給緩解社會工作者的職業倦怠問題提供了新的理論指導依據，同時也爲改善社會工作者工作滿意度和心理健康水準提供策略依據。
本研究采用了基於過去研究的橫向研究方法，用S市353名社會工作者爲對象，利用工作家庭衝突、一般自我效能同職業倦怠之問卷進行了調研。幷對數據采用描述性統計、相關分析和中介分析等操作，結果表明：
（1）工作家庭衝突正向影響職業倦怠。家庭干涉工作、工作干涉家庭兩個維度均正向影響職業倦怠。
（2）工作家庭衝突正向影響自我效能感。家庭干涉工作、工作干涉家庭兩個維度均正向影響自我效能感。
（3）自我效能感正向影響職業倦怠。
（4）自我效能感于工作家庭衝突同職業倦怠間擁有中介作用。自我效能感部分中介家庭干涉工作同職業倦怠之聯繫，自我效能感部分中介工作干涉家庭同職業倦怠之聯繫。
因此，本文將進一步討論在社會工作者中，其工作家庭衝突、自我效能同職業倦怠之聯繫。爲研究社會工作者職業倦怠問題提供新的研究視角和研究思路，給緩解社會工作者的職業倦怠問題提供了新的理論指導依據，同時也爲改善社會工作者工作滿意度和心理健康水準提供策略依據。
本研究采用了基於過去研究的橫向研究方法，用S市353名社會工作者爲對象，利用工作家庭衝突、一般自我效能同職業倦怠之問卷進行了調研。幷對數據采用描述性統計、相關分析和中介分析等操作，結果表明：
（1）工作家庭衝突正向影響職業倦怠。家庭干涉工作、工作干涉家庭兩個維度均正向影響職業倦怠。
（2）工作家庭衝突正向影響自我效能感。家庭干涉工作、工作干涉家庭兩個維度均正向影響自我效能感。
（3）自我效能感正向影響職業倦怠。
（4）自我效能感于工作家庭衝突同職業倦怠間擁有中介作用。自我效能感部分中介家庭干涉工作同職業倦怠之聯繫，自我效能感部分中介工作干涉家庭同職業倦怠之聯繫。
Thanks to the support of various policies and the needs of the society, social work in the Mainland has developed rapidly despite its relatively late start. Contrary to the realistic expectation, the wastage rate of social work professionals has been increasing despite the increasing development prospect. The most direct reason behind this is burnout. Burnout affects the quality of social work services and the development of the organisation. During the new epidemic, social workers are on the front line, playing an important role, having to take care of their families and work at the same time, and are under double pressure, which has a negative impact on their psychological health. Studies have shown that both work-family conflict and self-efficacy have an impact on burnout, and that self-efficacy may be a mediating variable between work-family conflict and burnout. However, most of these relationship studies have been conducted on groups such as doctors, nurses, police officers and teachers, and very few studies have been conducted on social workers, particularly in relation to self-efficacy as a mediating variable.
Therefore, this paper will further discuss how social workers' work-family conflict, self-efficacy, and burnout are related. It will provide a new research perspective and research ideas for the study of social workers' burnout, and provide a new theoretical guideline for alleviating social workers' burnout, as well as a strategic basis for improving social workers' job satisfaction and mental health level.
This study used a cross-sectional study based on previous research, and 353 social workers in S city were surveyed using the work-family conflict, general self-efficacy and burnout questionnaires. The following data were also operated on by using descriptive statistics, correlation analysis and mediation analysis, and the findings indicated that:
(1) Conflict between work and family has a positive association with burnout. These two dimensions, family interference with work and work interference with family, both positively affect burnout.
(2) Work-family conflict is positively correlated with self-efficacy. The dimensions of family interference with work and work interference with family both have a positive impact on self-efficacy.
(3) Self-efficacy positively influences burnout.
(4) Self-efficacy possesses a mediating function in the relationship between work-family conflict and burnout. Self-efficacy holds a partially mediating function in the link between family interference with work and burnout, and self-efficacy holds a partially mediating function in the link between work interference with family and burnout.
Therefore, this paper will further discuss how social workers' work-family conflict, self-efficacy, and burnout are related. It will provide a new research perspective and research ideas for the study of social workers' burnout, and provide a new theoretical guideline for alleviating social workers' burnout, as well as a strategic basis for improving social workers' job satisfaction and mental health level.
This study used a cross-sectional study based on previous research, and 353 social workers in S city were surveyed using the work-family conflict, general self-efficacy and burnout questionnaires. The following data were also operated on by using descriptive statistics, correlation analysis and mediation analysis, and the findings indicated that:
(1) Conflict between work and family has a positive association with burnout. These two dimensions, family interference with work and work interference with family, both positively affect burnout.
(2) Work-family conflict is positively correlated with self-efficacy. The dimensions of family interference with work and work interference with family both have a positive impact on self-efficacy.
(3) Self-efficacy positively influences burnout.
(4) Self-efficacy possesses a mediating function in the relationship between work-family conflict and burnout. Self-efficacy holds a partially mediating function in the link between family interference with work and burnout, and self-efficacy holds a partially mediating function in the link between work interference with family and burnout.
2021
中文
78
致謝 I
中文摘要 II
Abstract IV
圖目錄 X
表目錄 XI
一、選題背景、目的同意義 1
1.1選題背景 1
1.2選題目的 2
1.3選題意義 3
二、文獻綜述 4
2.1工作家庭衝突 4
2.1.1工作家庭衝突的涵義 4
2.1.2工作家庭衝突的緣由 6
2.1.3工作家庭衝突的後果 7
2.2職業倦怠 8
2.2.1職業倦怠的涵義 8
2.2.2職業倦怠與社會工作者 8
2.2.3社會工作者職業倦怠的原因 10
2.2.4 社會工作者職業倦怠的後果 11
2.3自我效能感 12
2.3.1自我效能感的涵義 12
2.3.2自我效能感的前因 13
2.3.3自我效能感的後果 13
2.4工作家庭衝突與職業倦怠之聯繫 14
2.5自我效能感同工作家庭衝突之聯繫 15
2.6自我效能感與職業倦怠之聯繫 16
三、研究理論及假設 17
四、研究設計 18
4.1調研對象 18
4.2抽樣方法 19
4.3測量工具 20
4.3.1工作家庭衝突量表 20
4.3.2 自我效能感量表 21
4.3.3 職業倦怠量表 21
4.4研究過程 22
4.5統計方法 23
4.6問卷發放回收及樣本信息 23
五、實證分析結果 25
5.1量表的信度和效度分析 25
5.1.1量表信度檢驗 25
5.1.2量表效度檢驗 27
5.2 共同方法偏差檢驗 28
5.3樣本特徵的描述性統計 30
5.3.1樣本特徵的描述性統計分析 30
5.3.2基於人口統計特徵的差异分析 31
5.4相關分析 38
5.5中介效果 40
5.5.1自我效能感於家庭工作衝突和職業倦怠間中介效果探討 41
5.5.2自我效能感於工作家庭衝突同職業倦怠間中介效果探討 43
六、研究結論與展望 45
6.1假設檢驗結果 45
6.2結果討論 46
6.2.1 社工職業倦怠 46
6.2.2 社工工作家庭衝突、自我效能感和職業倦怠的相關分析 47
6.2.3 自我效能感於工作家庭衝突與倦怠間之中介效應討論 48
6.3成果啟示 49
6.4研究局限及展望 50
6.4.1研究局限 50
6.4.2研究展望 51
參考文獻 52
作者簡歷 71
附錄 72
中文摘要 II
Abstract IV
圖目錄 X
表目錄 XI
一、選題背景、目的同意義 1
1.1選題背景 1
1.2選題目的 2
1.3選題意義 3
二、文獻綜述 4
2.1工作家庭衝突 4
2.1.1工作家庭衝突的涵義 4
2.1.2工作家庭衝突的緣由 6
2.1.3工作家庭衝突的後果 7
2.2職業倦怠 8
2.2.1職業倦怠的涵義 8
2.2.2職業倦怠與社會工作者 8
2.2.3社會工作者職業倦怠的原因 10
2.2.4 社會工作者職業倦怠的後果 11
2.3自我效能感 12
2.3.1自我效能感的涵義 12
2.3.2自我效能感的前因 13
2.3.3自我效能感的後果 13
2.4工作家庭衝突與職業倦怠之聯繫 14
2.5自我效能感同工作家庭衝突之聯繫 15
2.6自我效能感與職業倦怠之聯繫 16
三、研究理論及假設 17
四、研究設計 18
4.1調研對象 18
4.2抽樣方法 19
4.3測量工具 20
4.3.1工作家庭衝突量表 20
4.3.2 自我效能感量表 21
4.3.3 職業倦怠量表 21
4.4研究過程 22
4.5統計方法 23
4.6問卷發放回收及樣本信息 23
五、實證分析結果 25
5.1量表的信度和效度分析 25
5.1.1量表信度檢驗 25
5.1.2量表效度檢驗 27
5.2 共同方法偏差檢驗 28
5.3樣本特徵的描述性統計 30
5.3.1樣本特徵的描述性統計分析 30
5.3.2基於人口統計特徵的差异分析 31
5.4相關分析 38
5.5中介效果 40
5.5.1自我效能感於家庭工作衝突和職業倦怠間中介效果探討 41
5.5.2自我效能感於工作家庭衝突同職業倦怠間中介效果探討 43
六、研究結論與展望 45
6.1假設檢驗結果 45
6.2結果討論 46
6.2.1 社工職業倦怠 46
6.2.2 社工工作家庭衝突、自我效能感和職業倦怠的相關分析 47
6.2.3 自我效能感於工作家庭衝突與倦怠間之中介效應討論 48
6.3成果啟示 49
6.4研究局限及展望 50
6.4.1研究局限 50
6.4.2研究展望 51
參考文獻 52
作者簡歷 71
附錄 72
1. Acker, G. M. (1999). The impact of clients' mental illness on social workers' job satisfaction and burnout. Health & Social Work, 24(2), 112–119.
2. Adisa, T. A., Osabutey, E. L. C., & Gbadamosi, G. (2016). Understanding the causes and consequences of work-family conflict. Employee Relations.
3. Amstad, F. T., Meier, L. L., Fasel, U., Elfering, A., & Semmer, N. K. (2011). A meta-analysis of work–family conflict and various outcomes with a special emphasis on cross-domain versus matching-domain relations. Journal of occupational health psychology, 16(2), 151.
4. Andersson, L. M. C., Moore, C. D., Hensing, G., Krantz, G., & Staland-Nyman, C. (2014). General self-efficacy and its relationship to self-reported mental illness and barriers to care: A general population study. Community Mental Health Journal, 50(6), 721–728.
5. Appelbaum, S. H., & Hare, A. (1996). Self‐efficacy as a mediator of goal setting and performance: some human resource applications. Journal of Managerial Psychology.
6. Bandura, A. (1977). Self-efficacy: toward a unifying theory of behavioral change. Psychological Review, 84(2), 191.
7. Bandura, A., Freeman, W. H., & Lightsey, R. (1999). Self-efficacy: The exercise of control. Springer.
8. Bandura, A., & Wood, R. (1989). Effect of perceived controllability and performance standards on self-regulation of complex decision making. Journal of Personality and Social Psychology, 56(5), 805.
9. Barsky, A. (2020). Ethical exceptions for social workers in light of the COVID-19 pandemic and physical distancing. The New Social Worker, 27(2).
10. Bar-Zaselvisky, T. (2003). The link between seniority and dimensions of job satisfaction: A meta-analysis. unpublished Master's thesis, Tel Aviv University.
11. Ben-Porat, A., & Itzhaky, H. (2015). Burnout among trauma social workers: The contribution of personal and environmental resources. Journal of Social Work, 15(6), 606–620.
12. Betz, N. E., & Hackett, G. (1981). The relationship of career-related self-efficacy expectations to perceived career options in college women and men. Journal of Counseling Psychology, 28(5), 399.
13. Blomme, R. J., van Rheede, A., & Tromp, D. M. (2010). Work-family conflict as a cause for turnover intentions in the hospitality industry. Tourism and Hospitality Research, 10(4), 269–285.
14. Byron, K. (2005). A meta-analytic review of work–family conflict and its antecedents. Journal of Vocational Behavior, 67(2), 169–198.
15. Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work–family conflict. Journal of Vocational Behavior, 56(2), 249–276.
16. Cartwright, S., & Cooper, C. L. (2009). The Oxford handbook of organizational well-being. Oxford University Press, USA.
17. Cherniss, C [Cary], & Cherniss, C [C.] (1980). Staff burnout: Job stress in the human services.
18. Cinamon, R. G. (2006). Anticipated work‐family conflict: Effects of gender, self‐efficacy, and family background. The Career Development Quarterly, 54(3), 202–215.
19. Cinamon, R. G. (2010). Anticipated work-family conflict: Effects of role salience and self-efficacy. British Journal of Guidance & Counselling, 38(1), 83–99.
20. Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human relations, 53(6), 747–770.
21. Cole, B. L., & Hopkins, B. L. (1995). Manipulations of the relationship between reported self-efficacy and performance. Journal of Organizational Behavior Management, 15(1-2), 95–135.
22. Collings, J. A., & Murray, P. J. (1996). Predictors of stress amongst social workers: An empirical study. The British Journal of Social Work, 26(3), 375–387.
23. Eisinga, R., Te Grotenhuis, M., & Pelzer, B. (2013). The reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown? International Journal of Public Health, 58(4), 637–642.
24. Erdamar, G., & Demirel, H. (2014). Investigation of work-family, family-work conflict of the teachers. Procedia-Social and Behavioral Sciences, 116, 4919–4924.
25. Erdwins, C. J., Buffardi, L. C., Casper, W. J., & O'Brien, A. S. (2001). The relationship of women's role strain to social support, role satisfaction, and self‐efficacy. Family Relations, 50(3), 230–238.
26. Evans, R. I. (1989). Albert Bandura: The man and his ideas—a dialogue. Praeger Publishers.
27. Evans, S., Huxley, P., Gately, C., Webber, M., Mears, A., Pajak, S., Medina, J., Kendall, T., & Katona, C. (2006). Mental health, burnout and job satisfaction among mental health social workers in England and Wales. The British Journal of Psychiatry, 188(1), 75–80.
28. Farber, B. A. (1983). Stress and burnout in the human service professions (Vol. 117). Pergamon.
29. Freudenberger, H. J. (1974). Staff burn‐out. Journal of social issues, 30(1), 159–165.
30. Frone, M. R [M. R.], Russell, M [M.], & Cooper, M. L [M. L.] (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. The Journal of Applied Psychology, 77(1), 65–78. https://doi.org/10.1037/0021-9010.77.1.65
31. Frone, M. R [Michael R.] (2000). Work–family conflict and employee psychiatric disorders: The national comorbidity survey. Journal of Applied Psychology, 85(6), 888.
32. Frone, M. R [Michael R.], Russell, M [Marcia], & Cooper, M. L [M. Lynne] (1992). Antecedents and outcomes of work-family conflict: testing a model of the work-family interface. Journal of applied psychology, 77(1), 65.
33. Gilbar, O. (1998). Relationship between burnout and sense of coherence in health social workers. Social Work in Health Care, 26(3), 39–49.
34. Gim Chung, R. H., Kim, B. S. K., & Abreu, J. M. (2004). Asian American multidimensional acculturation scale: development, factor analysis, reliability, and validity. Cultural Diversity and Ethnic Minority Psychology, 10(1), 66.
35. Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies: A theory of work-family enrichment. Academy of Management Review, 31(1), 72–92.
36. Hamama, L. (2012). Burnout in social workers treating children as related to demographic characteristics, work environment, and social support. Social Work Research, 36(2), 113–125.
37. Hansel, T. (2020). Social worker well-being in the time of COVID-19. Social Work Today.
38. Hoffarth, M. J. (2017). The making of burnout: From social change to self-awareness in the postwar United States, 1970–82. History of the Human Sciences, 30(5), 30–45.
39. Hsu, Y. R. (2011). Work‐family conflict and job satisfaction in stressful working environments. International Journal of Manpower.
40. Iacono, G. (2017). A call for self-compassion in social work education. Journal of Teaching in Social Work, 37(5), 454–476.
41. Jayaratne, S., & Chess, W. A. (1984). Job satisfaction, burnout, and turnover: A national study. Social Work, 29(5), 448–453.
42. Jex, S. M., & Bliese, P. D. (1999). Efficacy beliefs as a moderator of the impact of work-related stressors: a multilevel study. Journal of Applied Psychology, 84(3), 349.
43. Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity.
44. Kim, H., Ji, J., & Kao, D. (2011). Burnout and physical health among social workers: A three-year longitudinal study. Social work, 56(3), 258–268.
45. Kinnunen, U., & Mauno, S. (1998). Antecedents and outcomes of work-family conflict among employed women and men in Finland. Human Relations, 51(2), 157–177.
46. La Hayward, M., & Hambrick, D. C. (1997). Explaining the premiums paid for large acquisitions: Evidence of CEO hubris. Administrative Science Quarterly, 103–127.
47. La Hayward, M., Shepherd, D. A., & Griffin, D. (2006). A hubris theory of entrepreneurship. Management Science, 52(2), 160–172.
48. Lambert, E. G., Hogan, N. L., & Barton, S. M. (2002). The impact of work-family conflict on correctional staff job satisfaction: An exploratory study. American Journal of Criminal Justice, 27(1), 35.
49. Luszczynska, A., Scholz, U., & Schwarzer, R [Ralf] (2005). The general self-efficacy scale: multicultural validation studies. The Journal of Psychology, 139(5), 439–457.
50. Marks, R., & Allegrante, J. P. (2005). A review and synthesis of research evidence for self-efficacy-enhancing interventions for reducing chronic disability: implications for health education practice (part II). Health Promotion Practice, 6(2), 148–156.
51. Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99–113.
52. Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: recent research and its implications for psychiatry. World Psychiatry, 15(2), 103–111.
53. Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual review of psychology, 52(1), 397–422.
54. Mayo, M., Pastor, J. C., & Meindl, J. R. (1996). The effects of group heterogeneity on the self-perceived efficacy of group leaders. The Leadership Quarterly, 7(2), 265–284.
55. McFadden, P., Campbell, A., & Taylor, B. (2015). Resilience and burnout in child protection social work: Individual and organisational themes from a systematic literature review. The British Journal of Social Work, 45(5), 1546–1563.
56. Mesmer-Magnus, J. R., & Viswesvaran, C. (2005). Convergence between measures of work-to-family and family-to-work conflict: A meta-analytic examination. Journal of vocational behavior, 67(2), 215–232.
57. Moore, J. E. (2000). One road to turnover: An examination of work exhaustion in technology professionals. MIS quarterly, 141–168.
58. O'Neill, B. S., & Mone, M. A. (1998). Investigating equity sensitivity as a moderator of relations between self-efficacy and workplace attitudes. Journal of Applied Psychology, 83(5), 805.
59. Pines, A., & Aronson, E. (1988). Career burnout: Causes and cures. Free press.
60. Posig, M., & Kickul, J. (2004). Work‐role expectations and work family conflict: gender differences in emotional exhaustion. Women in Management Review.
61. Powers, W. T. (1991). Commentary on Bandura's" human agency.". 1935-990X.
62. Schwarzer, R [R.], & Jerusalem, M. (1995). Generalized self-efficacy scale In: Weinman J, Wright S, Johnston M, editors. Measures in Health Psychology: A User’s Portfolio. Causal and Control Beliefs, 35–37.
63. Schwarzer, R [Ralf] (1997). Optimistic self-beliefs: Assessment of general perceived self-efficacy in thirteen cultures. World Psychology, 3(1), 177–190.
64. Schwarzer, R [Ralf], Born, A., Iwawaki, S., & Lee, Y.‑M. (1997). The assessment of optimistic self-beliefs: comparison of the Chinese, Indonesian, Japanese, and Korean versions of the general self-efficacy scale. Psychologia: An International Journal of Psychology in the Orient.
65. Schwarzer, R [Ralf], & Hallum, S. (2008). Perceived teacher self‐efficacy as a predictor of job stress and burnout: Mediation analyses. Applied Psychology, 57, 152–171.
66. Siebert, D. C., & Siebert, C. F. (2010). Help Seeking Among Helping Professionals: A Role Identity Perspective. American Journal of Orthopsychiatry, 77(1), 49–55.
67. Siefert, K., Jayaratne, S., & Chess, W. A. (1991). Job satisfaction, burnout, and turnover in health care social workers. Health & Social Work, 16(3), 193–202.
68. Simoni, P. S., & Paterson, J. J. (1997). Hardiness, coping, and burnout in the nursing workplace. Journal of Professional Nursing, 13(3), 178–185. https://doi.org/10.1016/S8755-7223(97)80069-5
69. Smullens, S. (2012). What I wish I had known: Burnout and self-care in our social work profession. The New Social Worker, 19(4), 6–9.
70. Staines, G. L. (1980). Spillover versus compensation: A review of the literature on the relationship between work and nonwork. Human relations, 33(2), 111–129.
71. Travis, D. J., Lizano, E. L., & Mor Barak, M. E. (2016). ‘I'm so stressed!’: A longitudinal model of stress, burnout and engagement among social workers in child welfare settings. The British Journal of Social Work, 46(4), 1076–1095.
72. Vancouver, J. B., Thompson, C. M., Tischner, E. C., & Putka, D. J. (2002). Two studies examining the negative effect of self-efficacy on performance. Journal of Applied Psychology, 87(3), 506.
73. Wagaman, M. A., Geiger, J. M., Shockley, C., & Segal, E. A. (2015). The role of empathy in burnout, compassion satisfaction, and secondary traumatic stress among social workers. Social Work, 60(3), 201–209.
74. Williams, J. E. (1996). The Relation between Efficacy for Self-Regulated Learning and Domain-Specific Academic Performance, Controlling for Test Anxiety. Journal of Research and Development in Education, 29(2), 77–80.
75. Willis, N. G., & Molina, V. (2019). Self-care and the social worker: Taking our place in the code. Social Work, 64(1), 83–86.
76. Xia, X., & Guo, J. (2002). Historical development and characteristics of social work in today’s China. International Journal of Social Welfare, 11(3), 254–262.
77. Yu, X., Wang, P., Zhai, X., Dai, H., & Yang, Q. (2015). The Effect of Work Stress on Job Burnout Among Teachers: The Mediating Role of Self-efficacy. Social Indicators Research, 122(3), 701–708. https://doi.org/10.1007/s11205-014-0716-5
78. Zimmerman, B. J. (2000). Self-efficacy: An essential motive to learn. Contemporary Educational Psychology, 25(1), 82–91.
79. Zimmerman, B. J., & Martinez-Pons, M. (1988). Construct validation of a strategy model of student self-regulated learning. Journal of Educational Psychology, 80(3), 284.
80. 敖鈴瑤. (2018). 小組工作介入心智障礙服務機構社會工作者職業倦怠問題研究 [碩士]. 廣西師範大學.
81. 曹胡玲, 王麗華, & 丁愛民 (2015). 三甲醫院護士工作家庭衝突, 自我效能感及組織承諾相關性分析. 齊魯護理雜志, 7.
82. 曾敏. (2020). 一綫社區社工職業倦怠研究 [碩士]. 江西師範大學.
83. 曾守錘, 李筱, 何雪松, & 陳魏 (2019). 中國社工的離職傾向及其影響因素研究. 重慶工商大學學報(社會科學版), 36(04), 1–10.
84. 陳穎 (2020). 社區“三社聯動”綫上抗疫模式探討. 學理論(09), 61–62.
85. 鄧捷 (2019). 初創期民辦社工機構社工流失風險及規避對策——以四川省成都市三家社會工作服務機構爲例. 社會福利(理論版)(03), 47-53+36.
86. 段應龍, 吳小霞, 鐘竹青, 張秋香, 劉自娜, 沈志瑩, 丁四清, & 肖益彩 (2017). 護士職業認同、職業倦怠對離職意願影響的研究. 中國護理管理, 17(03), 368–373.
87. 高璐. (2018). 深圳市社會工作者職業倦怠及其影響因素探析 [碩士]. 深圳大學.
88. 賀小芳, & 任延濤 (2019). 社會支持、工作家庭衝突對警察職業倦怠的影響研究. 黑龍江省政法管理幹部學院學報(05), 145–149.
89. 黃偉 (2014). 社會工作者職業耗竭現狀及其影響因素研究——基于安徽合肥、蕪湖100名專職社工的調查. 寧波廣播電視大學學報, 12(03), 75–79.
90. 黃文斌. (2011). 上海市浦東新區社會工作者職業倦怠研究 [碩士]. 華東理工大學.
91. 黃敏華, & 蔣錦 (2020, July 10). 督導如何幫助禁毒社工克服職業倦怠. 中國禁毒報, p. 7.
92. 李超平, 時勘, 羅正學, 楊悅, & 李莉 (2003). 醫護人員工作家庭沖突與工作倦怠的關系. 中國心理衛生雜志(12), 807–809.
93. 李津强, 吳張鵬, & 蔣霽 (2010). 厦門 3 個社區工作者工作倦怠調查研究. 現代生物醫學進展(9), 1736–1738.
94. 李茂強, & 薛清榕 (2013). 職業倦怠對社會工作的影響. 學理論(12), 95–97.
95. 李敏 (2008). 構建和諧社會:社區工作者隊伍建設研究——以北京市海澱區T街道爲例. 中國特色社會主義研究(04), 92–96.
96. 李明軍, 王振宏, & 劉亞 (2015). 中小學教師工作家庭沖突與職業倦怠的關系:自我決定動機的中介作用. 心理發展與教育, 31(03), 368–376.
97. 李瑤. (2015). 社區工作者職業倦怠表現與原因研究 [碩士]. 蘭州大學.
98. 林忠永, 萬鵬宇, 藍媛美, & 楊新國 (2019). 監獄警察職場孤獨感、工作倦怠與離職傾向關係. 中國職業醫學, 46(01), 38–41.
99. 劉家國, 周媛媛, & 石倩文 (2017). 組織公民行爲負效應研究——整合廣義交換、印象管理和進化心理學的分析. 管理評論, 29(04), 163–180.
100. 劉軍勝 (2020). 新冠肺炎疫情對我國收入分配的影響及對策. 中國人力資源社會保障(04), 42–48.
101. 劉文嘉. (2015). 深圳一綫社工職業倦怠表現及解决途徑探索 [碩士]. 南京大學.
102. 陸昌勤, 方俐洛, & 淩文輇 (2001). 管理者的管理自我效能感. 1004-8529.
103. 陸昌勤, 淩文輇, & 方俐洛 (2004). 管理自我效能感與一般自我效能感的關係. 心理學報, 36(05), 586–592.
104. 陸飛杰. (2011). 上海市社會工作者職業倦怠的影響因素與對策探析 [碩士]. 華東師範大學.
105. 陸飛杰 (2016). 社會工作者職業倦怠狀况的調查與分析——以上海爲例. 社會工作與管理, 16(2), 40–47.
106. 陸洛, 黃茂丁, & 高旭繁 (2005). 工作與家庭的雙向衝突: 前因, 後果及調節變項之探討. 應用心理研究》(台灣), 27, 133–166.
107. 羅姍姍 (2011). 早期療育專業治療師之壓力源與倦怠之關係-以社會支持為調節變項.
108. 馬秋野. (2011). 中小學教師工作家庭衝突、自我效能感與職業倦怠之關係研究 [碩士]. 遼寧大學.
109. 孟亞男, & 周歡 (2018). 如何處理社會工作者的職業倦怠. 中國社會工作(24), 45–46.
110. 彭靜. (2012). 社會工作者職業倦怠現象的社會工作介入 [碩士]. 鄭州大學.
111. 錢銘怡 (1995). 抑鬱者目標水平與自我評價的研究. 北京大學博士研究生學位論文.
112. 譙宇. (2019). 社會支持視角下社會工作者職業倦怠研究 [碩士]. 西南財經大學.
113. 任雲霞 (2013). 社會工作者的職業倦怠狀況的調查——以深圳社工為例. 北京科技大學學報(社會科學版), 29(02), 40–45.
114. 沈黎 (2008). 社會工作者的職業倦怠：國際研究與經驗啟示. 上海青年管理幹部學院學報(02), 31–33.
115. 沈泉宏, & 王玉香 (2020). 青少年社會工作者職業倦怠的原因和對策研究——以濟南市爲例. 山東青年政治學院學報, 36(05), 55–61.
116. 石亞, & 史天琪 (2013). 社會支持視角下社會工作者職業倦怠研究. 社科縱橫: 新理論版(1), 150–152.
117. 時勘, 王文忠, & 孫健 (1995). 學生適應性動機模型的初步研究. 心理發展與教育.
118. 史靖宇, 趙旭東, 蘇娜, & 王艶波 (2017). 醫生職業倦怠與心理彈性的關係. 中國心理衛生雜志, 31(02), 168–169.
119. 孫鐵. (2015). 西安市一綫社會工作者職業倦怠研究 [碩士]. 西北大學.
120. 孫秀娜, 劉富德, & 邢琰 (2016). 護士長職業倦怠和工作價值觀對其領導行為的影響. 護理研究, 30(18), 2283–2286.
121. 陶卓凡. (2010). 社區工作者職業倦怠與干預 [碩士]. 南昌大學.
122. 田蓓, 劉薇群, & 蔡詩凝 (2017). 護理工作環境與護士職業倦怠現狀及相關性研究. 護理管理雜志, 17(01), 10-11+28.
123. 王才康, 胡中鋒, & 劉勇 (2001). 一般自我效能感量表的信度和效度研究. 應用心理學(01), 37–40.
124. 王鋼, 蘇志强, & 張大均 (2017). 幼兒教師勝任力和職業壓力對職業幸福感的影響:職業認同和職業倦怠的作用. 心理發展與教育, 33(05), 622–630.
125. 王思斌 (2011). 中國社會工作的嵌入性發展. 社會科學戰綫, 000(002), 206–222.
126. 王思斌 (2019). 社會工作者要加强自律. 中國社會工作(25), 46.
127. 王亞華, & 舒全峰 (2018). 脫貧攻堅中的基層幹部職業倦怠:現象、成因與對策. 國家行政學院學報(03), 129-135+156-157.
128. 王勇 (2017, September 26). 中國社會工作發展歷程與現狀. 公益時報, p. 9.
129. 吳欣 (2013). 情緒勞動研究綜述. 中國科技投資(Z4), 174–175.
130. 伍新春, 齊亞靜, 餘蓉蓉, & 臧偉偉 (2016). 中小學教師職業倦怠問卷的進一步修訂. 中國臨床心理學雜志, 24(05), 856–860.
131. 徐道穩 (2017). 社會工作者職業認同和離職傾向研究——基于對深圳市社會工作者的調查. 人文雜志(06), 111–118.
132. 徐莎莎 (2017). 性別差異:社會工作者職業倦怠狀況研究. 山西青年(17), 16–17.
133. 徐莎莎 (2018). 社會性別視角下社會工作者職業倦怠狀況研究. 社會工作(02), 63-73+111.
134. 徐永祥, & 曹國慧 (2016). “三社聯動”的歷史實踐與概念辨析. 雲南師範大學學報(哲學社會科學版), 48(02), 54–62.
135. 閆薇 (2013). 中國社會工作發展藍皮書發布. 中國社會工作, 000(024), 11.
136. 閆薇 (2020). 這，就是社工抗“疫”的樣子. 中國社會工作(12), 46.
137. 楊麗娟, 彭强麗, & 周曉娜 (2015). 從情緒調節自我效能感的視角分析 醫學生職業倦怠的現狀與成因. 長春中醫藥大學學報.
138. 于剛强, 虞志紅, & 葉陽澍 (2017). 政治新常態下基層公務員職業倦怠實證研究——基于珠三角3市的問卷調查. 學術研究(05), 49–55.
139. 袁光亮 (2020). 北京市青少年事務社會工作專業人才隊伍建設現狀、問題與對策——基于對北京市2019年第二期社區青年匯專職社工勝任力訓練營學員的調查. 北京青年研究, 29(02), 77–86.
140. 張大維, 鄭永君, & 李靜靜 (2014). 社會環境、社會支持與社會工作者的職業耗竭——基于廣深莞漢100名專職社工的調查. 中州學刊(02), 79–84.
141. 張鳳娟. (2019). 養老機構社會工作者職業倦怠研究 [碩士]. 江西財經大學.
142. 趙富強, 羅奎, 張光磊, & 陳耘 (2016). 基于資源保存理論的工作家庭沖突對工作績效的影響研究. 中國人力資源開發(21), 25–33.
143. 鄭艶玲, 餘芳, 陳艶黎, 餘旻毅, 劉玲, 甘勇, 李麗清, 楊宇迪, & 盧祖洵 (2019). 我國全科醫生職業倦怠狀况及影響因素研究. 中國全科醫學, 22(07), 764–769.
144. 周勇, & 董奇 (1994). 學習動機, 歸因, 自我效能感與學生自我監控學習行爲的關係研究. 心理發展與教育, 10(3), 30–33.
2. Adisa, T. A., Osabutey, E. L. C., & Gbadamosi, G. (2016). Understanding the causes and consequences of work-family conflict. Employee Relations.
3. Amstad, F. T., Meier, L. L., Fasel, U., Elfering, A., & Semmer, N. K. (2011). A meta-analysis of work–family conflict and various outcomes with a special emphasis on cross-domain versus matching-domain relations. Journal of occupational health psychology, 16(2), 151.
4. Andersson, L. M. C., Moore, C. D., Hensing, G., Krantz, G., & Staland-Nyman, C. (2014). General self-efficacy and its relationship to self-reported mental illness and barriers to care: A general population study. Community Mental Health Journal, 50(6), 721–728.
5. Appelbaum, S. H., & Hare, A. (1996). Self‐efficacy as a mediator of goal setting and performance: some human resource applications. Journal of Managerial Psychology.
6. Bandura, A. (1977). Self-efficacy: toward a unifying theory of behavioral change. Psychological Review, 84(2), 191.
7. Bandura, A., Freeman, W. H., & Lightsey, R. (1999). Self-efficacy: The exercise of control. Springer.
8. Bandura, A., & Wood, R. (1989). Effect of perceived controllability and performance standards on self-regulation of complex decision making. Journal of Personality and Social Psychology, 56(5), 805.
9. Barsky, A. (2020). Ethical exceptions for social workers in light of the COVID-19 pandemic and physical distancing. The New Social Worker, 27(2).
10. Bar-Zaselvisky, T. (2003). The link between seniority and dimensions of job satisfaction: A meta-analysis. unpublished Master's thesis, Tel Aviv University.
11. Ben-Porat, A., & Itzhaky, H. (2015). Burnout among trauma social workers: The contribution of personal and environmental resources. Journal of Social Work, 15(6), 606–620.
12. Betz, N. E., & Hackett, G. (1981). The relationship of career-related self-efficacy expectations to perceived career options in college women and men. Journal of Counseling Psychology, 28(5), 399.
13. Blomme, R. J., van Rheede, A., & Tromp, D. M. (2010). Work-family conflict as a cause for turnover intentions in the hospitality industry. Tourism and Hospitality Research, 10(4), 269–285.
14. Byron, K. (2005). A meta-analytic review of work–family conflict and its antecedents. Journal of Vocational Behavior, 67(2), 169–198.
15. Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work–family conflict. Journal of Vocational Behavior, 56(2), 249–276.
16. Cartwright, S., & Cooper, C. L. (2009). The Oxford handbook of organizational well-being. Oxford University Press, USA.
17. Cherniss, C [Cary], & Cherniss, C [C.] (1980). Staff burnout: Job stress in the human services.
18. Cinamon, R. G. (2006). Anticipated work‐family conflict: Effects of gender, self‐efficacy, and family background. The Career Development Quarterly, 54(3), 202–215.
19. Cinamon, R. G. (2010). Anticipated work-family conflict: Effects of role salience and self-efficacy. British Journal of Guidance & Counselling, 38(1), 83–99.
20. Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human relations, 53(6), 747–770.
21. Cole, B. L., & Hopkins, B. L. (1995). Manipulations of the relationship between reported self-efficacy and performance. Journal of Organizational Behavior Management, 15(1-2), 95–135.
22. Collings, J. A., & Murray, P. J. (1996). Predictors of stress amongst social workers: An empirical study. The British Journal of Social Work, 26(3), 375–387.
23. Eisinga, R., Te Grotenhuis, M., & Pelzer, B. (2013). The reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown? International Journal of Public Health, 58(4), 637–642.
24. Erdamar, G., & Demirel, H. (2014). Investigation of work-family, family-work conflict of the teachers. Procedia-Social and Behavioral Sciences, 116, 4919–4924.
25. Erdwins, C. J., Buffardi, L. C., Casper, W. J., & O'Brien, A. S. (2001). The relationship of women's role strain to social support, role satisfaction, and self‐efficacy. Family Relations, 50(3), 230–238.
26. Evans, R. I. (1989). Albert Bandura: The man and his ideas—a dialogue. Praeger Publishers.
27. Evans, S., Huxley, P., Gately, C., Webber, M., Mears, A., Pajak, S., Medina, J., Kendall, T., & Katona, C. (2006). Mental health, burnout and job satisfaction among mental health social workers in England and Wales. The British Journal of Psychiatry, 188(1), 75–80.
28. Farber, B. A. (1983). Stress and burnout in the human service professions (Vol. 117). Pergamon.
29. Freudenberger, H. J. (1974). Staff burn‐out. Journal of social issues, 30(1), 159–165.
30. Frone, M. R [M. R.], Russell, M [M.], & Cooper, M. L [M. L.] (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. The Journal of Applied Psychology, 77(1), 65–78. https://doi.org/10.1037/0021-9010.77.1.65
31. Frone, M. R [Michael R.] (2000). Work–family conflict and employee psychiatric disorders: The national comorbidity survey. Journal of Applied Psychology, 85(6), 888.
32. Frone, M. R [Michael R.], Russell, M [Marcia], & Cooper, M. L [M. Lynne] (1992). Antecedents and outcomes of work-family conflict: testing a model of the work-family interface. Journal of applied psychology, 77(1), 65.
33. Gilbar, O. (1998). Relationship between burnout and sense of coherence in health social workers. Social Work in Health Care, 26(3), 39–49.
34. Gim Chung, R. H., Kim, B. S. K., & Abreu, J. M. (2004). Asian American multidimensional acculturation scale: development, factor analysis, reliability, and validity. Cultural Diversity and Ethnic Minority Psychology, 10(1), 66.
35. Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies: A theory of work-family enrichment. Academy of Management Review, 31(1), 72–92.
36. Hamama, L. (2012). Burnout in social workers treating children as related to demographic characteristics, work environment, and social support. Social Work Research, 36(2), 113–125.
37. Hansel, T. (2020). Social worker well-being in the time of COVID-19. Social Work Today.
38. Hoffarth, M. J. (2017). The making of burnout: From social change to self-awareness in the postwar United States, 1970–82. History of the Human Sciences, 30(5), 30–45.
39. Hsu, Y. R. (2011). Work‐family conflict and job satisfaction in stressful working environments. International Journal of Manpower.
40. Iacono, G. (2017). A call for self-compassion in social work education. Journal of Teaching in Social Work, 37(5), 454–476.
41. Jayaratne, S., & Chess, W. A. (1984). Job satisfaction, burnout, and turnover: A national study. Social Work, 29(5), 448–453.
42. Jex, S. M., & Bliese, P. D. (1999). Efficacy beliefs as a moderator of the impact of work-related stressors: a multilevel study. Journal of Applied Psychology, 84(3), 349.
43. Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity.
44. Kim, H., Ji, J., & Kao, D. (2011). Burnout and physical health among social workers: A three-year longitudinal study. Social work, 56(3), 258–268.
45. Kinnunen, U., & Mauno, S. (1998). Antecedents and outcomes of work-family conflict among employed women and men in Finland. Human Relations, 51(2), 157–177.
46. La Hayward, M., & Hambrick, D. C. (1997). Explaining the premiums paid for large acquisitions: Evidence of CEO hubris. Administrative Science Quarterly, 103–127.
47. La Hayward, M., Shepherd, D. A., & Griffin, D. (2006). A hubris theory of entrepreneurship. Management Science, 52(2), 160–172.
48. Lambert, E. G., Hogan, N. L., & Barton, S. M. (2002). The impact of work-family conflict on correctional staff job satisfaction: An exploratory study. American Journal of Criminal Justice, 27(1), 35.
49. Luszczynska, A., Scholz, U., & Schwarzer, R [Ralf] (2005). The general self-efficacy scale: multicultural validation studies. The Journal of Psychology, 139(5), 439–457.
50. Marks, R., & Allegrante, J. P. (2005). A review and synthesis of research evidence for self-efficacy-enhancing interventions for reducing chronic disability: implications for health education practice (part II). Health Promotion Practice, 6(2), 148–156.
51. Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99–113.
52. Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: recent research and its implications for psychiatry. World Psychiatry, 15(2), 103–111.
53. Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual review of psychology, 52(1), 397–422.
54. Mayo, M., Pastor, J. C., & Meindl, J. R. (1996). The effects of group heterogeneity on the self-perceived efficacy of group leaders. The Leadership Quarterly, 7(2), 265–284.
55. McFadden, P., Campbell, A., & Taylor, B. (2015). Resilience and burnout in child protection social work: Individual and organisational themes from a systematic literature review. The British Journal of Social Work, 45(5), 1546–1563.
56. Mesmer-Magnus, J. R., & Viswesvaran, C. (2005). Convergence between measures of work-to-family and family-to-work conflict: A meta-analytic examination. Journal of vocational behavior, 67(2), 215–232.
57. Moore, J. E. (2000). One road to turnover: An examination of work exhaustion in technology professionals. MIS quarterly, 141–168.
58. O'Neill, B. S., & Mone, M. A. (1998). Investigating equity sensitivity as a moderator of relations between self-efficacy and workplace attitudes. Journal of Applied Psychology, 83(5), 805.
59. Pines, A., & Aronson, E. (1988). Career burnout: Causes and cures. Free press.
60. Posig, M., & Kickul, J. (2004). Work‐role expectations and work family conflict: gender differences in emotional exhaustion. Women in Management Review.
61. Powers, W. T. (1991). Commentary on Bandura's" human agency.". 1935-990X.
62. Schwarzer, R [R.], & Jerusalem, M. (1995). Generalized self-efficacy scale In: Weinman J, Wright S, Johnston M, editors. Measures in Health Psychology: A User’s Portfolio. Causal and Control Beliefs, 35–37.
63. Schwarzer, R [Ralf] (1997). Optimistic self-beliefs: Assessment of general perceived self-efficacy in thirteen cultures. World Psychology, 3(1), 177–190.
64. Schwarzer, R [Ralf], Born, A., Iwawaki, S., & Lee, Y.‑M. (1997). The assessment of optimistic self-beliefs: comparison of the Chinese, Indonesian, Japanese, and Korean versions of the general self-efficacy scale. Psychologia: An International Journal of Psychology in the Orient.
65. Schwarzer, R [Ralf], & Hallum, S. (2008). Perceived teacher self‐efficacy as a predictor of job stress and burnout: Mediation analyses. Applied Psychology, 57, 152–171.
66. Siebert, D. C., & Siebert, C. F. (2010). Help Seeking Among Helping Professionals: A Role Identity Perspective. American Journal of Orthopsychiatry, 77(1), 49–55.
67. Siefert, K., Jayaratne, S., & Chess, W. A. (1991). Job satisfaction, burnout, and turnover in health care social workers. Health & Social Work, 16(3), 193–202.
68. Simoni, P. S., & Paterson, J. J. (1997). Hardiness, coping, and burnout in the nursing workplace. Journal of Professional Nursing, 13(3), 178–185. https://doi.org/10.1016/S8755-7223(97)80069-5
69. Smullens, S. (2012). What I wish I had known: Burnout and self-care in our social work profession. The New Social Worker, 19(4), 6–9.
70. Staines, G. L. (1980). Spillover versus compensation: A review of the literature on the relationship between work and nonwork. Human relations, 33(2), 111–129.
71. Travis, D. J., Lizano, E. L., & Mor Barak, M. E. (2016). ‘I'm so stressed!’: A longitudinal model of stress, burnout and engagement among social workers in child welfare settings. The British Journal of Social Work, 46(4), 1076–1095.
72. Vancouver, J. B., Thompson, C. M., Tischner, E. C., & Putka, D. J. (2002). Two studies examining the negative effect of self-efficacy on performance. Journal of Applied Psychology, 87(3), 506.
73. Wagaman, M. A., Geiger, J. M., Shockley, C., & Segal, E. A. (2015). The role of empathy in burnout, compassion satisfaction, and secondary traumatic stress among social workers. Social Work, 60(3), 201–209.
74. Williams, J. E. (1996). The Relation between Efficacy for Self-Regulated Learning and Domain-Specific Academic Performance, Controlling for Test Anxiety. Journal of Research and Development in Education, 29(2), 77–80.
75. Willis, N. G., & Molina, V. (2019). Self-care and the social worker: Taking our place in the code. Social Work, 64(1), 83–86.
76. Xia, X., & Guo, J. (2002). Historical development and characteristics of social work in today’s China. International Journal of Social Welfare, 11(3), 254–262.
77. Yu, X., Wang, P., Zhai, X., Dai, H., & Yang, Q. (2015). The Effect of Work Stress on Job Burnout Among Teachers: The Mediating Role of Self-efficacy. Social Indicators Research, 122(3), 701–708. https://doi.org/10.1007/s11205-014-0716-5
78. Zimmerman, B. J. (2000). Self-efficacy: An essential motive to learn. Contemporary Educational Psychology, 25(1), 82–91.
79. Zimmerman, B. J., & Martinez-Pons, M. (1988). Construct validation of a strategy model of student self-regulated learning. Journal of Educational Psychology, 80(3), 284.
80. 敖鈴瑤. (2018). 小組工作介入心智障礙服務機構社會工作者職業倦怠問題研究 [碩士]. 廣西師範大學.
81. 曹胡玲, 王麗華, & 丁愛民 (2015). 三甲醫院護士工作家庭衝突, 自我效能感及組織承諾相關性分析. 齊魯護理雜志, 7.
82. 曾敏. (2020). 一綫社區社工職業倦怠研究 [碩士]. 江西師範大學.
83. 曾守錘, 李筱, 何雪松, & 陳魏 (2019). 中國社工的離職傾向及其影響因素研究. 重慶工商大學學報(社會科學版), 36(04), 1–10.
84. 陳穎 (2020). 社區“三社聯動”綫上抗疫模式探討. 學理論(09), 61–62.
85. 鄧捷 (2019). 初創期民辦社工機構社工流失風險及規避對策——以四川省成都市三家社會工作服務機構爲例. 社會福利(理論版)(03), 47-53+36.
86. 段應龍, 吳小霞, 鐘竹青, 張秋香, 劉自娜, 沈志瑩, 丁四清, & 肖益彩 (2017). 護士職業認同、職業倦怠對離職意願影響的研究. 中國護理管理, 17(03), 368–373.
87. 高璐. (2018). 深圳市社會工作者職業倦怠及其影響因素探析 [碩士]. 深圳大學.
88. 賀小芳, & 任延濤 (2019). 社會支持、工作家庭衝突對警察職業倦怠的影響研究. 黑龍江省政法管理幹部學院學報(05), 145–149.
89. 黃偉 (2014). 社會工作者職業耗竭現狀及其影響因素研究——基于安徽合肥、蕪湖100名專職社工的調查. 寧波廣播電視大學學報, 12(03), 75–79.
90. 黃文斌. (2011). 上海市浦東新區社會工作者職業倦怠研究 [碩士]. 華東理工大學.
91. 黃敏華, & 蔣錦 (2020, July 10). 督導如何幫助禁毒社工克服職業倦怠. 中國禁毒報, p. 7.
92. 李超平, 時勘, 羅正學, 楊悅, & 李莉 (2003). 醫護人員工作家庭沖突與工作倦怠的關系. 中國心理衛生雜志(12), 807–809.
93. 李津强, 吳張鵬, & 蔣霽 (2010). 厦門 3 個社區工作者工作倦怠調查研究. 現代生物醫學進展(9), 1736–1738.
94. 李茂強, & 薛清榕 (2013). 職業倦怠對社會工作的影響. 學理論(12), 95–97.
95. 李敏 (2008). 構建和諧社會:社區工作者隊伍建設研究——以北京市海澱區T街道爲例. 中國特色社會主義研究(04), 92–96.
96. 李明軍, 王振宏, & 劉亞 (2015). 中小學教師工作家庭沖突與職業倦怠的關系:自我決定動機的中介作用. 心理發展與教育, 31(03), 368–376.
97. 李瑤. (2015). 社區工作者職業倦怠表現與原因研究 [碩士]. 蘭州大學.
98. 林忠永, 萬鵬宇, 藍媛美, & 楊新國 (2019). 監獄警察職場孤獨感、工作倦怠與離職傾向關係. 中國職業醫學, 46(01), 38–41.
99. 劉家國, 周媛媛, & 石倩文 (2017). 組織公民行爲負效應研究——整合廣義交換、印象管理和進化心理學的分析. 管理評論, 29(04), 163–180.
100. 劉軍勝 (2020). 新冠肺炎疫情對我國收入分配的影響及對策. 中國人力資源社會保障(04), 42–48.
101. 劉文嘉. (2015). 深圳一綫社工職業倦怠表現及解决途徑探索 [碩士]. 南京大學.
102. 陸昌勤, 方俐洛, & 淩文輇 (2001). 管理者的管理自我效能感. 1004-8529.
103. 陸昌勤, 淩文輇, & 方俐洛 (2004). 管理自我效能感與一般自我效能感的關係. 心理學報, 36(05), 586–592.
104. 陸飛杰. (2011). 上海市社會工作者職業倦怠的影響因素與對策探析 [碩士]. 華東師範大學.
105. 陸飛杰 (2016). 社會工作者職業倦怠狀况的調查與分析——以上海爲例. 社會工作與管理, 16(2), 40–47.
106. 陸洛, 黃茂丁, & 高旭繁 (2005). 工作與家庭的雙向衝突: 前因, 後果及調節變項之探討. 應用心理研究》(台灣), 27, 133–166.
107. 羅姍姍 (2011). 早期療育專業治療師之壓力源與倦怠之關係-以社會支持為調節變項.
108. 馬秋野. (2011). 中小學教師工作家庭衝突、自我效能感與職業倦怠之關係研究 [碩士]. 遼寧大學.
109. 孟亞男, & 周歡 (2018). 如何處理社會工作者的職業倦怠. 中國社會工作(24), 45–46.
110. 彭靜. (2012). 社會工作者職業倦怠現象的社會工作介入 [碩士]. 鄭州大學.
111. 錢銘怡 (1995). 抑鬱者目標水平與自我評價的研究. 北京大學博士研究生學位論文.
112. 譙宇. (2019). 社會支持視角下社會工作者職業倦怠研究 [碩士]. 西南財經大學.
113. 任雲霞 (2013). 社會工作者的職業倦怠狀況的調查——以深圳社工為例. 北京科技大學學報(社會科學版), 29(02), 40–45.
114. 沈黎 (2008). 社會工作者的職業倦怠：國際研究與經驗啟示. 上海青年管理幹部學院學報(02), 31–33.
115. 沈泉宏, & 王玉香 (2020). 青少年社會工作者職業倦怠的原因和對策研究——以濟南市爲例. 山東青年政治學院學報, 36(05), 55–61.
116. 石亞, & 史天琪 (2013). 社會支持視角下社會工作者職業倦怠研究. 社科縱橫: 新理論版(1), 150–152.
117. 時勘, 王文忠, & 孫健 (1995). 學生適應性動機模型的初步研究. 心理發展與教育.
118. 史靖宇, 趙旭東, 蘇娜, & 王艶波 (2017). 醫生職業倦怠與心理彈性的關係. 中國心理衛生雜志, 31(02), 168–169.
119. 孫鐵. (2015). 西安市一綫社會工作者職業倦怠研究 [碩士]. 西北大學.
120. 孫秀娜, 劉富德, & 邢琰 (2016). 護士長職業倦怠和工作價值觀對其領導行為的影響. 護理研究, 30(18), 2283–2286.
121. 陶卓凡. (2010). 社區工作者職業倦怠與干預 [碩士]. 南昌大學.
122. 田蓓, 劉薇群, & 蔡詩凝 (2017). 護理工作環境與護士職業倦怠現狀及相關性研究. 護理管理雜志, 17(01), 10-11+28.
123. 王才康, 胡中鋒, & 劉勇 (2001). 一般自我效能感量表的信度和效度研究. 應用心理學(01), 37–40.
124. 王鋼, 蘇志强, & 張大均 (2017). 幼兒教師勝任力和職業壓力對職業幸福感的影響:職業認同和職業倦怠的作用. 心理發展與教育, 33(05), 622–630.
125. 王思斌 (2011). 中國社會工作的嵌入性發展. 社會科學戰綫, 000(002), 206–222.
126. 王思斌 (2019). 社會工作者要加强自律. 中國社會工作(25), 46.
127. 王亞華, & 舒全峰 (2018). 脫貧攻堅中的基層幹部職業倦怠:現象、成因與對策. 國家行政學院學報(03), 129-135+156-157.
128. 王勇 (2017, September 26). 中國社會工作發展歷程與現狀. 公益時報, p. 9.
129. 吳欣 (2013). 情緒勞動研究綜述. 中國科技投資(Z4), 174–175.
130. 伍新春, 齊亞靜, 餘蓉蓉, & 臧偉偉 (2016). 中小學教師職業倦怠問卷的進一步修訂. 中國臨床心理學雜志, 24(05), 856–860.
131. 徐道穩 (2017). 社會工作者職業認同和離職傾向研究——基于對深圳市社會工作者的調查. 人文雜志(06), 111–118.
132. 徐莎莎 (2017). 性別差異:社會工作者職業倦怠狀況研究. 山西青年(17), 16–17.
133. 徐莎莎 (2018). 社會性別視角下社會工作者職業倦怠狀況研究. 社會工作(02), 63-73+111.
134. 徐永祥, & 曹國慧 (2016). “三社聯動”的歷史實踐與概念辨析. 雲南師範大學學報(哲學社會科學版), 48(02), 54–62.
135. 閆薇 (2013). 中國社會工作發展藍皮書發布. 中國社會工作, 000(024), 11.
136. 閆薇 (2020). 這，就是社工抗“疫”的樣子. 中國社會工作(12), 46.
137. 楊麗娟, 彭强麗, & 周曉娜 (2015). 從情緒調節自我效能感的視角分析 醫學生職業倦怠的現狀與成因. 長春中醫藥大學學報.
138. 于剛强, 虞志紅, & 葉陽澍 (2017). 政治新常態下基層公務員職業倦怠實證研究——基于珠三角3市的問卷調查. 學術研究(05), 49–55.
139. 袁光亮 (2020). 北京市青少年事務社會工作專業人才隊伍建設現狀、問題與對策——基于對北京市2019年第二期社區青年匯專職社工勝任力訓練營學員的調查. 北京青年研究, 29(02), 77–86.
140. 張大維, 鄭永君, & 李靜靜 (2014). 社會環境、社會支持與社會工作者的職業耗竭——基于廣深莞漢100名專職社工的調查. 中州學刊(02), 79–84.
141. 張鳳娟. (2019). 養老機構社會工作者職業倦怠研究 [碩士]. 江西財經大學.
142. 趙富強, 羅奎, 張光磊, & 陳耘 (2016). 基于資源保存理論的工作家庭沖突對工作績效的影響研究. 中國人力資源開發(21), 25–33.
143. 鄭艶玲, 餘芳, 陳艶黎, 餘旻毅, 劉玲, 甘勇, 李麗清, 楊宇迪, & 盧祖洵 (2019). 我國全科醫生職業倦怠狀况及影響因素研究. 中國全科醫學, 22(07), 764–769.
144. 周勇, & 董奇 (1994). 學習動機, 歸因, 自我效能感與學生自我監控學習行爲的關係研究. 心理發展與教育, 10(3), 30–33.
