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陈美奇
王仁宏
商學院
工商管理碩士學位(MBA)課程(中文學制)
碩士
2021
探討團隊氣候, 團隊信任, 團隊凝聚力與團隊績效之關係, 並以社會支持為干擾變項
Explore the Relationship among Team Climate, Team Trust, Team Cohesion and Team Performance, and Take Social Support as the Moderator
團隊氣候 ; 團隊信任 ; 團隊凝聚力 ; 團隊績效 ; 社會支持
Team Climate；Team Trust ; Team Cohesion ; Team Performance ; Social Support
公開日期：8/7/2025
本研究以《Honor of Kings（王者榮耀）》與《PUBG Mobile（和平精英）》 為研究範圍，且其玩家為研究對象，並透過問卷星發放正式問卷，且為便利抽樣 (Convenience Sampling)。抽樣調查時間為 2022 年 4 月 13-30 日，共回收 640 份，且有效問卷為 538 份。同時，運用 SPSS 26 與 AMOS 26 進行資料分析。 研究結果發現，以整體樣本而言： 一、團隊氣候對團隊信任、團隊凝聚力與團隊績效皆為顯著正相關。 二、團隊信任對團隊凝聚力與團隊績效皆為顯著正相關。 三、團隊凝聚力對團隊績效為顯著正相關。 四、團隊信任與團隊凝聚力皆具有部份中介效果。 五、社會支持皆具有強化之干擾效果。
In this study, we took “Honor of Kings” and “PUBG Mobile” as the research scope, and their players as the objects. The formal questionnaires were issued through the www.wjx.cn, and convenience sampling was used. The sampling survey was conducted from April 13 to 30, 2022. A total of 640 questionnaires were retrieved and 538 were valid. Meanwhile, SPSS 26 and AMOS 26 were used for data analysis. The results for the overall samples in this study revealed that: 1. Team climate was significantly positively related to team trust, team cohesion and team performance. 2. Team trust was significantly positively related to team cohesion and team performance. 3. Team cohesion was significantly positively related to team performance. 4. Team trust and team cohesion had the partial mediation effect. 5. Social support had the strengthened moderation effect.
2022
中文
64
致 謝 I
摘 要 II
Abstract III
圖目錄 V
表目錄 VI
第一章 緒論 1
1.1 研究背景與研究動機 1
1.2 研究目的 4
1.3 研究範圍與研究對象 5
1.4 研究流程 6
第二章 文獻探討 7
2.1 團隊氣候 (Team Climate) 7
2.2 團隊信任 (Team Trust) 14
2.3 團隊凝聚力 (Team Cohesion) 19
2.4 團隊績效 (Team Performance) 23
2.5 社會支持 (Social Support) 26
2.6 團隊氣候、團隊信任、團隊凝聚力、團隊績效與社會支持之關係 32
第三章 研究架構、研究假設、研究方法、抽樣與問卷設計 35
3.1 研究架構與研究假設 35
3.2 結構方程模型 (Structural Equation Modeling, SEM) 37
3.3 抽樣 37
3.4 問卷設計 37
第四章 研究結果與分析 40
4.1 信度分析 40
4.2 敘述性統計分析 41
4.3 迴歸分析 47
第五章 結論與建議 54
參考文獻 55
作者簡歷 64
摘 要 II
Abstract III
圖目錄 V
表目錄 VI
第一章 緒論 1
1.1 研究背景與研究動機 1
1.2 研究目的 4
1.3 研究範圍與研究對象 5
1.4 研究流程 6
第二章 文獻探討 7
2.1 團隊氣候 (Team Climate) 7
2.2 團隊信任 (Team Trust) 14
2.3 團隊凝聚力 (Team Cohesion) 19
2.4 團隊績效 (Team Performance) 23
2.5 社會支持 (Social Support) 26
2.6 團隊氣候、團隊信任、團隊凝聚力、團隊績效與社會支持之關係 32
第三章 研究架構、研究假設、研究方法、抽樣與問卷設計 35
3.1 研究架構與研究假設 35
3.2 結構方程模型 (Structural Equation Modeling, SEM) 37
3.3 抽樣 37
3.4 問卷設計 37
第四章 研究結果與分析 40
4.1 信度分析 40
4.2 敘述性統計分析 41
4.3 迴歸分析 47
第五章 結論與建議 54
參考文獻 55
作者簡歷 64
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