本校學位論文庫
CITYU Theses & Dissertations
論文詳情
胡睿悦
高玉婷
國際旅遊與管理學院
國際款待與旅遊業管理碩士學位課程 (英文學制)
碩士
2024
探究中國酒店綠色屬性與員工親環境行為之間的關係：自主動機的調節作用分析
Examining the Relationship Between Green Hotel Attributes and Employee Pro-Environmental Behaviors in Chinese Hotels: The Moderating Effect of Autonomous Motivation
綠色酒店屬性 ; 親環境行為 ; 自主動機 ; 綠色人力資源管理
Green Hotel Attributes ; Pro-environmental Behavior ; Autonomous Motivation ; Green Human Resource Management.
公開日期：25/5/2028
本研究旨在探究中國酒店中綠色酒店屬性（GHAs）與員工親環境行為（PEB）之間的關係，重點關注自主動機（AM）的調節作用。在全球環境挑戰以及酒店業巨大生態足跡的背景下，該研究致力於填補在理解組織實踐與內在心理因素如何共同影響員工參與環保行動方面的空白。本研究提出了一個雙路徑模型，研究結果表明，環境實踐（如綠色產品和材料的應用、減少浪費系統）和綠色人力資源管理（GHRM）能直接促進員工的親環境行為，而自主動機（AM）通過使員工的價值觀與環境目標相一致，在這一關係中起到仲介作用。研究採用了定量研究方法，通過結構化問卷，從中國各地四星級和五星級酒店的498名員工那裡收集資料。對員工親環境行為（E-PEB）的分析結果還表明，自主動機（AM）在綠色酒店屬性（GHA）與員工親環境行為（E-PEB）之間具有調節作用。本研究具有實際意義，包括為政策制定者提供激勵綠色認證的建議，以及建議酒店營造支持自主性的環境。此外，為給研究人員和未來測量工具開發者提供參考，文中還討論了其他測量相關問題。
This study investigates the relationship between green hotel attributes (GHAs) and employees' pro-environmental behaviors (PEB) in Chinese hotels, with a focus on the moderating role of autonomous motivation (AM). Against the backdrop of global environmental challenges and the hospitality industry’s significant ecological footprint, the research addresses gaps in understanding how organizational practices and intrinsic psychological factors jointly shape employee engagement in eco-friendly actions. The study proposes a dual-path model, and the results show that the environmental practices (e.g. applications of green products and materials, waste reduction systems) and green human resource management (GHRM) directly enhance PEBs, while autonomous motivation (AM) mediates this relationship by aligning employees' values with environmental goals. A quantitative approach was adopted, collecting data via structured questionnaires from 498 employees in 4- and 5-star hotels across China. Results of analysis of E-PEB also suggested that the moderating effect of AM between GHA and E-PEB. The study contributes to practical implications include recommendations for policymakers to incentivize green certifications and for hotels to foster autonomy-supportive environments, and insights on other measurement issues are also discussed in order to inform researchers and future developers of measurement instruments.
2025
英文
99
Acknowlegements I
Abstract II
List of Figures IV
List of Tables V
Chapter One Introduction 1
1.1 Background 1
1.2 Research gap 3
1.3 Research objectives 4
1.4 Research Contributions 5
1.4.1 Theoretical Contributions 5
1.4.2 Practical Contributions 7
1.5 Framework 8
Chapter Two Literature review 10
2.1 Green Hotel in China 10
2.2 Environmental Practices 12
2.2.1 Applications of Green Products and Materials 14
2.2.2 Waste Reduction Management 16
2.2.3 Energy Management 18
2.2.4 Water Management and Conservation 19
2.3 Human Resource Practice (Green Human Resource Management) 21
2.4 Autonomous Motivation (Self-determination theory) 25
2.5 Pro-environmental Behaviors 29
2.5.1 Employee Pro-environmental Behavior 33
2.6 Hypothesis Development 36
Chapter Three Methodology 46
3.1 Research Design 46
3.2 Sample and Data Collection 48
3.3 Measurement Items 51
3.4 Data Analysis 54
Chapter Four Results and Discussion 55
4.1 Descriptive Analysis 55
4.2 Exploratory Factor Analysis 58
4.3 Direct and Moderating Effects 62
4.4 Structural Model Assessment 65
Chapter Five Discussion and Limitation 66
5.1 Discussion 66
5.2 Theoretical Contributions 67
5.3 Practical Contributions 69
5.4 Research Limitations 70
5.5 Future Research Directions 72
References 74
Curriculum Vitae 85
Appendices 86
Abstract II
List of Figures IV
List of Tables V
Chapter One Introduction 1
1.1 Background 1
1.2 Research gap 3
1.3 Research objectives 4
1.4 Research Contributions 5
1.4.1 Theoretical Contributions 5
1.4.2 Practical Contributions 7
1.5 Framework 8
Chapter Two Literature review 10
2.1 Green Hotel in China 10
2.2 Environmental Practices 12
2.2.1 Applications of Green Products and Materials 14
2.2.2 Waste Reduction Management 16
2.2.3 Energy Management 18
2.2.4 Water Management and Conservation 19
2.3 Human Resource Practice (Green Human Resource Management) 21
2.4 Autonomous Motivation (Self-determination theory) 25
2.5 Pro-environmental Behaviors 29
2.5.1 Employee Pro-environmental Behavior 33
2.6 Hypothesis Development 36
Chapter Three Methodology 46
3.1 Research Design 46
3.2 Sample and Data Collection 48
3.3 Measurement Items 51
3.4 Data Analysis 54
Chapter Four Results and Discussion 55
4.1 Descriptive Analysis 55
4.2 Exploratory Factor Analysis 58
4.3 Direct and Moderating Effects 62
4.4 Structural Model Assessment 65
Chapter Five Discussion and Limitation 66
5.1 Discussion 66
5.2 Theoretical Contributions 67
5.3 Practical Contributions 69
5.4 Research Limitations 70
5.5 Future Research Directions 72
References 74
Curriculum Vitae 85
Appendices 86
1. Ababneh, O. M. A. (2021). How do green HRM practices affect employees’ green behaviors? The role of employee engagement and personality attributes. Journal of Environmental Planning and Management, 64(7), 1204-1226.
2. Abdou, A. H., Hassan, T. H., & El Dief, M. M. (2020). A description of green hotel practices and their role in achieving sustainable development. Sustainability, 12(22), 9624.
3. Ahmad, N., Ullah, Z., Arshad, M. Z., waqas Kamran, H., Scholz, M., & Han, H. (2021). Relationship between corporate social responsibility at the micro-level and environmental performance: The mediating role of employee pro-environmental behavior and the moderating role of gender. Sustainable Production and Consumption, 27, 1138-1148.
4. Anderson, L. M., & Bateman, T. S. (2000). Individual environmental initiative: Championing natural environmental issues in US business organizations. Academy of Management journal, 43(4), 548-570.
5. Arulrajah, A. A., Opatha, H., & Nawaratne, N. (2015). Green human resource management practices: A review.
6. Baker, M. A., Davis, E. A., & Weaver, P. A. (2014). Eco-friendly attitudes, barriers to participation, and differences in behavior at green hotels. Cornell Hospitality Quarterly, 55(1), 89-99.
7. Balundė, A., Perlaviciute, G., & Truskauskaitė-Kunevičienė, I. (2020). Sustainability in youth: Environmental considerations in adolescence and their relationship to pro-environmental behavior. Frontiers in psychology, 11, 582920.
8. Bandura, A. (2002). Environmental sustainabiltiy by sociocognitive deceleration of population growth. In Psychology of sustainable development (pp. 209-238). Springer.
9. Bansal, P., Smith, W. K., & Vaara, E. (2018). New ways of seeing through qualitative research. In (Vol. 61, pp. 1189-1195): Academy of Management Briarcliff Manor, NY.
10. Barr, S., Gilg, A., & Ford, N. (2005). Defining the multi-dimensional aspects of household waste management: A study of reported behavior in Devon. Resources, Conservation and Recycling, 45(2), 172-192.
11. Blok, V., Wesselink, R., Studynka, O., & Kemp, R. (2015). Encouraging sustainability in the workplace: A survey on the pro-environmental behaviour of university employees. Journal of cleaner production, 106, 55-67.
12. Bohdanowicz, P. (2005). European hoteliers’ environmental attitudes: Greening the business. Cornell hotel and restaurant administration quarterly, 46(2), 188-204.
13. Boiral, O. (2009). Greening the corporation through organizational citizenship behaviors. Journal of business ethics, 87, 221-236.
14. Boiral, O., Paillé, P., & Raineri, N. (2015). The nature of employees’ pro-environmental behaviors. The psychology of green organizations, 12-32.
15. Boyt, T. E., Lusch, R. F., & Naylor, G. (2001). The role of professionalism in determining job satisfaction in professional services: A study of marketing researchers. Journal of Service Research, 3(4), 321-330.
16. Chan, E. S., & Hsu, C. H. (2016). Environmental management research in hospitality. International Journal of Contemporary Hospitality Management, 28(5), 886-923.
17. Chang, T.-W. (2020). Corporate sustainable development strategy: Effect of green shared vision on organization members’ behavior. International Journal of Environmental Research and Public Health, 17(7), 2446.
18. Chapman, K. J., Davis, R., Toy, D., & Wright, L. (2004). Academic integrity in the business school environment: I’ll get by with a little help from my friends. Journal of marketing education, 26(3), 236-249.
19. Chen, L., Msigwa, G., Yang, M., Osman, A. I., Fawzy, S., Rooney, D. W., & Yap, P.-S. (2022). Strategies to achieve a carbon neutral society: a review. Environmental chemistry letters, 20(4), 2277-2310.
20. Chen, M.-F., & Tung, P.-J. (2014). Developing an extended theory of planned behavior model to predict consumers’ intention to visit green hotels. International journal of hospitality management, 36, 221-230.
21. Chong, H., & Verma, R. (2013). Hotel sustainability: Financial analysis shines a cautious green light.
22. Daily, B. F., Bishop, J. W., & Govindarajulu, N. (2009). A conceptual model for organizational citizenship behavior directed toward the environment. Business & society, 48(2), 243-256.
23. Daily, B. F., Bishop, J. W., & Massoud, J. A. (2012). The role of training and empowerment in environmental performance: A study of the Mexican maquiladora industry. International Journal of operations & production management, 32(5), 631-647.
24. De Leeuw, A., Valois, P., Ajzen, I., & Schmidt, P. (2015). Using the theory of planned behavior to identify key beliefs underlying pro-environmental behavior in high-school students: Implications for educational interventions. Journal of Environmental Psychology, 42, 128-138.
25. Deci, E. L. (1971). Effects of externally mediated rewards on intrinsic motivation. Journal of personality and social psychology, 18(1), 105.
26. Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological bulletin, 125(6), 627.
27. Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-determination theory in work organizations: The state of a science. Annual review of organizational psychology and organizational behavior, 4(1), 19-43.
28. Deci, E. L., & Ryan, R. M. (2000). The" what" and" why" of goal pursuits: Human needs and the self-determination of behavior. Psychological inquiry, 11(4), 227-268.
29. Deci, E. L., & Ryan, R. M. (2012). Self-determination theory. Handbook of theories of social psychology, 1(20), 416-436.
30. Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human resource management, 56(4), 613-627.
31. Elshaer, I. A., Sobaih, A. E. E., Aliedan, M., & Azazz, A. M. (2021). The effect of green human resource management on environmental performance in small tourism enterprises: Mediating role of pro-environmental behaviors. Sustainability, 13(4), 1956.
32. Epstein, M. J. (2018). Making sustainability work: Best practices in managing and measuring corporate social, environmental and economic impacts. Routledge.
33. Erdogan, N., & Baris, E. (2007). Environmental protection programs and conservation practices of hotels in Ankara, Turkey. Tourism Management, 28(2), 604-614.
34. Esty, D. C., & Winston, A. (2009). Green to gold: How smart companies use environmental strategy to innovate, create value, and build competitive advantage. John Wiley & Sons.
35. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
36. Fu, Q., Ghardallou, W., Comite, U., Siddique, I., Han, H., Arjona-Fuentes, J. M., & Ariza-Montes, A. (2022). The role of CSR in promoting energy-specific pro-environmental behavior among hotel employees. Sustainability, 14(11), 6574.
37. Gagné, M., & Deci, E. L. (2005). Self‐determination theory and work motivation. Journal of organizational behavior, 26(4), 331-362.
38. Gifford, R., & Nilsson, A. (2014). Personal and social factors that influence pro‐environmental concern and behaviour: A review. International journal of psychology, 49(3), 141-157.
39. Graci, S., & Kuehnel, J. (2011). How to increase your bottom line by going green. Green Hotels & Responsible Tourism Initiative.
40. Graves, L. M., Sarkis, J., & Zhu, Q. (2013). How transformational leadership and employee motivation combine to predict employee proenvironmental behaviors in China. Journal of Environmental Psychology, 35, 81-91.
41. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. (2006). Multivariate data analysis . Uppersaddle River. In: NJ: Pearson Prentice Hall.
42. Han, H. (2015). Travelers' pro-environmental behavior in a green lodging context: Converging value-belief-norm theory and the theory of planned behavior. Tourism Management, 47, 164-177.
43. Han, H., & Kim, Y. (2010). An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior. International journal of hospitality management, 29(4), 659-668.
44. Han, H., Lee, J.-S., Trang, H. L. T., & Kim, W. (2018). Water conservation and waste reduction management for increasing guest loyalty and green hotel practices. International journal of hospitality management, 75, 58-66.
45. Hoyos, D., Mariel, P., & Fernández-Macho, J. (2009). The influence of cultural identity on the WTP to protect natural resources: Some empirical evidence. Ecological Economics, 68(8-9), 2372-2381.
46. Hsiao, T.-Y., Chuang, C.-M., Kuo, N.-W., & Yu, S. M.-F. (2014). Establishing attributes of an environmental management system for green hotel evaluation. International journal of hospitality management, 36, 197-208.
47. Johnson, C. Y., Bowker, J. M., & Cordell, H. K. (2004). Ethnic variation in environmental belief and behavior: An examination of the new ecological paradigm in a social psychological context. Environment and behavior, 36(2), 157-186.
48. Junior, J. A. G., Busso, C. M., Gobbo, S. C. O., & Carreão, H. (2018). Making the links among environmental protection, process safety, and industry 4.0. Process safety and environmental protection, 117, 372-382.
49. Kang, K. H., Stein, L., Heo, C. Y., & Lee, S. (2012). Consumers’ willingness to pay for green initiatives of the hotel industry. International journal of hospitality management, 31(2), 564-572.
50. Karatepe, O. M., Hsieh, H., & Aboramadan, M. (2022). The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes. International journal of hospitality management, 103, 103202.
51. Kasliwal, N., & Agarwal, S. (2015). A study on Indian consumers’ attitude and choice of preferences for green attributes of the hotel industry. Prabandhan: Indian Journal of Management, 8(1), 21-33.
52. Khatter, A., McGrath, M., Pyke, J., White, L., & Lockstone-Binney, L. (2019). Analysis of hotels’ environmentally sustainable policies and practices: Sustainability and corporate social responsibility in hospitality and tourism. International Journal of Contemporary Hospitality Management, 31(6), 2394-2410.
53. Kiatkawsin, K., & Han, H. (2017). Young travelers' intention to behave pro-environmentally: Merging the value-belief-norm theory and the expectancy theory. Tourism management, 59, 76-88.
54. Kim, J., Song, E., & Lee, S. (2013). Organizational change and employee organizational identification: Mediation of perceived uncertainty. Social Behavior & Personality: an international journal, 41(6).
55. Kim, S.-H. (2009). An investigation into hotel employees' perception of green practices.
56. Kim, S.-H., Lee, K., & Fairhurst, A. (2017). The review of “green” research in hospitality, 2000-2014: Current trends and future research directions. International Journal of Contemporary Hospitality Management, 29(1), 226-247.
57. Kim, Y. J., Kim, W. G., Choi, H.-M., & Phetvaroon, K. (2019). The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance. International journal of hospitality management, 76, 83-93.
58. Kim, Y. J., Palakurthi, R., & Hancer, M. (2012). The environmentally friendly programs in hotels and customers' intention to stay: An online survey approach. International journal of hospitality & tourism administration, 13(3), 195-214.
59. Klein, S. A., Heck, D. W., Reese, G., & Hilbig, B. E. (2019). On the relationship between Openness to Experience, political orientation, and pro-environmental behavior. Personality and Individual Differences, 138, 344-348.
60. Kollmuss, A., & Agyeman, J. (2002). Mind the gap: why do people act environmentally and what are the barriers to pro-environmental behavior? Environmental education research, 8(3), 239-260.
61. Kormos, C., & Gifford, R. (2014). The validity of self-report measures of proenvironmental behavior: A meta-analytic review. Journal of Environmental Psychology, 40, 359-371.
62. Kurisu, K., & Kurisu, K. (2015). What are pro-environmental behaviors (PEBs)? Springer.
63. Lange, F. (2024). What is measured in pro-environmental behavior research? Journal of Environmental Psychology, 102381.
64. Lange, F., & Dewitte, S. (2019). Measuring pro-environmental behavior: Review and recommendations. Journal of Environmental Psychology, 63, 92-100.
65. Lange, F., Steinke, A., & Dewitte, S. (2018). The Pro-Environmental Behavior Task: A laboratory measure of actual pro-environmental behavior. Journal of Environmental Psychology, 56, 46-54.
66. Le, Y., Hollenhorst, S., Harris, C., McLaughlin, W., & Shook, S. (2006). Environmental management: A study of Vietnamese hotels. Annals of Tourism Research, 33(2), 545-567.
67. Lee, D., & Cheng, C.-C. (2016). Energy savings by energy management systems: A review. Renewable and Sustainable Energy Reviews, 56, 760-777.
68. Lee, H., Kurisu, K., & Hanaki, K. (2013). Influential factors on pro-environmental behaviors—A case study in Tokyo and Seoul.
69. Lee, H., Reid, E., & Kim, W. G. (2014). Understanding knowledge sharing in online travel communities: antecedents and the moderating effects of interaction modes. Journal of Hospitality & Tourism Research, 38(2), 222-242.
70. Lee, K. (2009). Gender differences in Hong Kong adolescent consumers' green purchasing behavior. Journal of consumer marketing, 26(2), 87-96.
71. Li, D., Zhao, L., Ma, S., Shao, S., & Zhang, L. (2019). What influences an individual’s pro-environmental behavior? A literature review. Resources, Conservation and Recycling, 146, 28-34.
72. Li, M., ul Abidin, R. Z., Qammar, R., Qadri, S. U., Khan, M. K., Ma, Z., Qadri, S., Ahmed, H., Khan, H. S. u. d., & Mahmood, S. (2023). Pro-environmental behavior, green HRM practices, and green psychological climate: examining the underlying mechanism in Pakistan. Frontiers in Environmental Science, 11, 1067531.
73. Liu, J., Qu, H., Huang, D., Chen, G., Yue, X., Zhao, X., & Liang, Z. (2014). The role of social capital in encouraging residents' pro-environmental behaviors in community-based ecotourism. Tourism Management, 41, 190-201.
74. Liu, X., Zou, Y., & Wu, J. (2018). Factors influencing public-sphere pro-environmental behavior among Mongolian college students: A test of value–belief–norm theory. Sustainability, 10(5), 1384.
75. López-Mosquera, N., Lera-López, F., & Sánchez, M. (2015). Key factors to explain recycling, car use and environmentally responsible purchase behaviors: A comparative perspective. Resources, Conservation and Recycling, 99, 29-39.
76. Lu, H., Liu, X., Chen, H., Long, R., & Yue, T. (2017). Who contributed to “corporation green” in China? A view of public-and private-sphere pro-environmental behavior among employees. Resources, Conservation and Recycling, 120, 166-175.
77. Lülfs, R., & Hahn, R. (2013). Corporate greening beyond formal programs, initiatives, and systems: A conceptual model for voluntary pro‐environmental behavior of employees. European Management Review, 10(2), 83-98.
78. Luo, J. M., & Fan, Y. (2019). The impact of green certification to hotel green practices: A case study on the green hotel award in Macau. Journal of Hospitality, 1(3-4), 121-135.
79. Mahesh, N. (2013). Consumer's perceived value, attitude, and purchase intention of green products. Management Insight, 9(1), 37-43.
80. Malhotra, N. K., Kim, S. S., & Patil, A. (2006). Common method variance in IS research: A comparison of alternative approaches and a reanalysis of past research. Management science, 52(12), 1865-1883.
81. Meade, A. W., & Craig, S. B. (2012). Identifying careless responses in survey data. Psychological methods, 17(3), 437.
82. Mensah, I., & Dei Mensah, R. (2013). INTERNATIONAL TOURISTS’ENVIRONMENTAL ATTITUDE TOWARDS HOTELS IN ACCRA. tourismos, 8(2), 57-75.
83. Mesmer-Magnus, J., Viswesvaran, C., & Wiernik, B. M. (2012). The role of commitment in bridging the gap between organizational sustainability and environmental sustainability.
84. Meyer, A. (2016). Is unemployment good for the environment? Resource and Energy Economics, 45, 18-30.
85. Millar, M., & Baloglu, S. (2008). Hotel guests’ preferences for green hotel attributes.
86. Millar, M., & Baloglu, S. (2011). Hotel guests’ preferences for green guest room attributes. Cornell Hospitality Quarterly, 52(3), 302-311.
87. Mishra, A., & Gupta, A. (2019). Green hotel servicescape: Attributes and unique experiences. Current Issues in Tourism, 22(20), 2566-2578.
88. Mónus, F. (2021). Environmental perceptions and pro-environmental behavior–comparing different measuring approaches. Environmental education research, 27(1), 132-156.
89. Naz, S., Jamshed, S., Nisar, Q. A., & Nasir, N. (2023). Green HRM, psychological green climate and pro-environmental behaviors: An efficacious drive towards environmental performance in China. Current Psychology, 42(2), 1346-1361.
90. Nguyen-Tri, N.-K., & Duong, Q.-N. (2024). Relationship between environmental awareness and environmentally responsible behaviour in the hospitality industry: A literature review. The VMOST Journal of Social Sciences and Humanities, 66(2), 72-80.
91. Nisar, Q. A., Haider, S., Ali, F., Jamshed, S., Ryu, K., & Gill, S. S. (2021). Green human resource management practices and environmental performance in Malaysian green hotels: The role of green intellectual capital and pro-environmental behavior. Journal of cleaner production, 311, 127504.
92. Nuryyev, G., Wang, Y.-P., Achyldurdyyeva, J., Jaw, B.-S., Yeh, Y.-S., Lin, H.-T., & Wu, L.-F. (2020). Blockchain technology adoption behavior and sustainability of the business in tourism and hospitality SMEs: An empirical study. Sustainability, 12(3), 1256.
93. Ones, D. S., & Dilchert, S. (2012). Environmental sustainability at work: A call to action. Industrial and Organizational Psychology, 5(4), 444-466.
94. Pierce, J. L., Kostova, T., & Dirks, K. T. (2001). Toward a theory of psychological ownership in organizations. Academy of management review, 26(2), 298-310.
95. Pierce, J. L., Kostova, T., & Dirks, K. T. (2003). The state of psychological ownership: Integrating and extending a century of research. Review of general psychology, 7(1), 84-107.
96. Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of applied psychology, 88(5), 879.
97. Price, J. C., & Leviston, Z. (2014). Predicting pro-environmental agricultural practices: The social, psychological and contextual influences on land management. Journal of rural studies, 34, 65-78.
98. Ratelle, C. F., Guay, F., Vallerand, R. J., Larose, S., & Senécal, C. (2007). Autonomous, controlled, and amotivated types of academic motivation: A person-oriented analysis. Journal of educational psychology, 99(4), 734.
99. Renwick, D. W., Redman, T., & Maguire, S. (2013). Green human resource management: A review and research agenda. International journal of management reviews, 15(1), 1-14.
100. Robertson, J. L., & Barling, J. (2013). Greening organizations through leaders' influence on employees' pro‐environmental behaviors. Journal of organizational behavior, 34(2), 176-194.
101. Ryan, R. (2002). Overview of self-determination theory: An organismic dialectical perspective. Handbook of self-determination research.
102. Ryan, R. M., & Patrick, H. (2009). Self-determination theory and physical. Hellenic journal of psychology, 6(2), 107-124.
103. Sharma, R., & Gupta, A. (2020). Pro-environmental behaviour among tourists visiting national parks: Application of value-belief-norm theory in an emerging economy context. Asia Pacific Journal of Tourism Research, 25(8), 829-840.
104. Sheldon, K. M., & Elliot, A. J. (1999). Goal striving, need satisfaction, and longitudinal well-being: the self-concordance model. Journal of personality and social psychology, 76(3), 482.
105. Shen, J., & Benson, J. (2016). When CSR is a social norm: How socially responsible human resource management affects employee work behavior. Journal of management, 42(6), 1723-1746.
106. Sheth, J. N., Sethia, N. K., & Srinivas, S. (2011). Mindful consumption: A customer-centric approach to sustainability. Journal of the academy of marketing science, 39, 21-39.
107. Singh, N., Cranage, D., & Lee, S. (2014). Green strategies for hotels: Estimation of recycling benefits. International journal of hospitality management, 43, 13-22.
108. Spash, C. L., Urama, K., Burton, R., Kenyon, W., Shannon, P., & Hill, G. (2009). Motives behind willingness to pay for improving biodiversity in a water ecosystem: Economics, ethics and social psychology. Ecological Economics, 68(4), 955-964.
109. Stabler, M. J., & Goodall, B. (1997). Environmental awareness, action and performance in the Guernsey hospitality sector. Tourism Management, 18(1), 19-33.
110. Steg, L., & Vlek, C. (2009). Encouraging pro-environmental behaviour: An integrative review and research agenda. Journal of Environmental Psychology, 29(3), 309-317.
111. Stern, P. C. (1992). Psychological dimensions of global environmental change. Annual review of psychology.
112. Stern, P. C. (2000). New environmental theories: toward a coherent theory of environmentally significant behavior. Journal of social issues, 56(3), 407-424.
113. Stern, P. C., Dietz, T., Abel, T., Guagnano, G. A., & Kalof, L. (1999). A value-belief-norm theory of support for social movements: The case of environmentalism. Human ecology review, 81-97.
114. Sun, H., Bahizire, G. M., Pea-Assounga, J. B. B., & Chen, T. (2024). Enhancing employee green performance through green training: the mediating influence of organizational green culture and work ethic in the mining sector. Journal of cleaner production, 449, 141105.
115. SW Chan, E. (2013). Gap analysis of green hotel marketing. International Journal of Contemporary Hospitality Management, 25(7), 1017-1048.
116. Swim, J. K., Clayton, S., & Howard, G. S. (2011). Human behavioral contributions to climate change: psychological and contextual drivers. American Psychologist, 66(4), 251.
117. Tang, G., Chen, Y., Jiang, Y., Paillé, P., & Jia, J. (2018). Green human resource management practices: scale development and validity. Asia pacific journal of human resources, 56(1), 31-55.
118. Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach's alpha. International journal of medical education, 2, 53.
119. Thøgersen, J. (2004). A cognitive dissonance interpretation of consistencies and inconsistencies in environmentally responsible behavior. Journal of Environmental Psychology, 24(1), 93-103.
120. Tian, H., Zhang, J., & Li, J. (2020). The relationship between pro-environmental attitude and employee green behavior: the role of motivational states and green work climate perceptions. Environmental Science and Pollution Research, 27(7), 7341-7352.
121. TIS. (2015). Tourism industry standard LB/T 007-2015 Green Tourist Hotels. http://www.vietnamtourism.com/en/index.
122. php/news/items/1037
123. Trang, H. L. T., Lee, J.-S., & Han, H. (2019). How do green attributes elicit pro-environmental behaviors in guests? The case of green hotels in Vietnam. Journal of Travel & Tourism Marketing, 36(1), 14-28.
124. Unsworth, K. L., Dmitrieva, A., & Adriasola, E. (2013). Changing behaviour: Increasing the effectiveness of workplace interventions in creating pro‐environmental behaviour change. Journal of organizational behavior, 34(2), 211-229.
125. Verma, V. K., & Chandra, B. (2016). Hotel guest’s perception and choice dynamics for green hotel attribute: A mix method approach. Indian Journal of Science and Technology, 9(5), 1-9.
126. Wakefield, S. E., Elliott, S. J., Eyles, J. D., & Cole, D. C. (2006). Taking environmental action: the role of local composition, context, and collective. Environmental Management, 37, 40-53.
127. Wang, J., Wang, S., Wang, Y., Li, J., & Zhao, D. (2018). Extending the theory of planned behavior to understand consumers’ intentions to visit green hotels in the Chinese context. International Journal of Contemporary Hospitality Management, 30(8), 2810-2825.
128. Wang, L., Wong, P. P., & Narayanan, E. A. (2020). The demographic impact of consumer green purchase intention toward green hotel selection in China. Tourism and Hospitality Research, 20(2), 210-222.
129. Whitley, C. T., Takahashi, B., Zwickle, A., Besley, J. C., & Lertpratchya, A. P. (2018). Sustainability behaviors among college students: An application of the VBN theory. Environmental education research, 24(2), 245-262.
130. Wilson, E. O. (1988). The current state of biological diversity. Biodiversity, 521(1), 3-18.
131. Wood, R., Stadler, K., Bulavskaya, T., Lutter, S., Giljum, S., De Koning, A., Kuenen, J., Schütz, H., Acosta-Fernández, J., & Usubiaga, A. (2014). Global sustainability accounting—Developing EXIOBASE for multi-regional footprint analysis. Sustainability, 7(1), 138-163.
132. Wynes, S., & Nicholas, K. A. (2017). The climate mitigation gap: education and government recommendations miss the most effective individual actions. Environmental Research Letters, 12(7), 074024.
133. Wyngaard, A., & De Lange, R. (2013). The effectiveness of implementing eco initiatives to recycle water and food waste in selected Cape Town hotels. International journal of hospitality management, 34, 309-316.
134. Xia, B., Dong, S., Zhao, M., Li, Z., Li, F., Li, Y., & Cheng, H. (2018). Analysis of economic efficiency and eco-efficiency of Chinese star hotels based on SBM model. IOP Conference Series: Earth and Environmental Science,
135. Xu, F., Huang, L., & Whitmarsh, L. (2020). Home and away: Cross-contextual consistency in tourists’ pro-environmental behavior. Journal of Sustainable Tourism, 28(10), 1443-1459.
136. Yeheyis, M., Hewage, K., Alam, M. S., Eskicioglu, C., & Sadiq, R. (2013). An overview of construction and demolition waste management in Canada: a lifecycle analysis approach to sustainability. Clean technologies and environmental policy, 15, 81-91.
137. Yeşiltaş, M., Gürlek, M., & Kenar, G. (2022). Organizational green culture and green employee behavior: Differences between green and non-green hotels. Journal of cleaner production, 343, 131051.
138. Yong, J. Y., Yusliza, M.-Y., Ramayah, T., & Fawehinmi, O. (2019). Nexus between green intellectual capital and green human resource management. Journal of cleaner production, 215, 364-374.
139. Young, W., & Middlemiss, L. (2012). A rethink of how policy and social science approach changing individuals' actions on greenhouse gas emissions. Energy Policy, 41, 742-747.
140. Yusoff, Y. M., Nejati, M., Kee, D. M. H., & Amran, A. (2020). Linking green human resource management practices to environmental performance in hotel industry. Global Business Review, 21(3), 663-680.
141. Zhou, X., Tang, C., Lv, X., & Xing, B. (2020). Visitor engagement, relationship quality, and environmentally responsible behavior. International Journal of Environmental Research and Public Health, 17(4), 1151.
142. Zientara, P., & Zamojska, A. (2018). Green organizational climates and employee pro-environmental behaviour in the hotel industry. Journal of Sustainable Tourism, 26(7), 1142-1159.
2. Abdou, A. H., Hassan, T. H., & El Dief, M. M. (2020). A description of green hotel practices and their role in achieving sustainable development. Sustainability, 12(22), 9624.
3. Ahmad, N., Ullah, Z., Arshad, M. Z., waqas Kamran, H., Scholz, M., & Han, H. (2021). Relationship between corporate social responsibility at the micro-level and environmental performance: The mediating role of employee pro-environmental behavior and the moderating role of gender. Sustainable Production and Consumption, 27, 1138-1148.
4. Anderson, L. M., & Bateman, T. S. (2000). Individual environmental initiative: Championing natural environmental issues in US business organizations. Academy of Management journal, 43(4), 548-570.
5. Arulrajah, A. A., Opatha, H., & Nawaratne, N. (2015). Green human resource management practices: A review.
6. Baker, M. A., Davis, E. A., & Weaver, P. A. (2014). Eco-friendly attitudes, barriers to participation, and differences in behavior at green hotels. Cornell Hospitality Quarterly, 55(1), 89-99.
7. Balundė, A., Perlaviciute, G., & Truskauskaitė-Kunevičienė, I. (2020). Sustainability in youth: Environmental considerations in adolescence and their relationship to pro-environmental behavior. Frontiers in psychology, 11, 582920.
8. Bandura, A. (2002). Environmental sustainabiltiy by sociocognitive deceleration of population growth. In Psychology of sustainable development (pp. 209-238). Springer.
9. Bansal, P., Smith, W. K., & Vaara, E. (2018). New ways of seeing through qualitative research. In (Vol. 61, pp. 1189-1195): Academy of Management Briarcliff Manor, NY.
10. Barr, S., Gilg, A., & Ford, N. (2005). Defining the multi-dimensional aspects of household waste management: A study of reported behavior in Devon. Resources, Conservation and Recycling, 45(2), 172-192.
11. Blok, V., Wesselink, R., Studynka, O., & Kemp, R. (2015). Encouraging sustainability in the workplace: A survey on the pro-environmental behaviour of university employees. Journal of cleaner production, 106, 55-67.
12. Bohdanowicz, P. (2005). European hoteliers’ environmental attitudes: Greening the business. Cornell hotel and restaurant administration quarterly, 46(2), 188-204.
13. Boiral, O. (2009). Greening the corporation through organizational citizenship behaviors. Journal of business ethics, 87, 221-236.
14. Boiral, O., Paillé, P., & Raineri, N. (2015). The nature of employees’ pro-environmental behaviors. The psychology of green organizations, 12-32.
15. Boyt, T. E., Lusch, R. F., & Naylor, G. (2001). The role of professionalism in determining job satisfaction in professional services: A study of marketing researchers. Journal of Service Research, 3(4), 321-330.
16. Chan, E. S., & Hsu, C. H. (2016). Environmental management research in hospitality. International Journal of Contemporary Hospitality Management, 28(5), 886-923.
17. Chang, T.-W. (2020). Corporate sustainable development strategy: Effect of green shared vision on organization members’ behavior. International Journal of Environmental Research and Public Health, 17(7), 2446.
18. Chapman, K. J., Davis, R., Toy, D., & Wright, L. (2004). Academic integrity in the business school environment: I’ll get by with a little help from my friends. Journal of marketing education, 26(3), 236-249.
19. Chen, L., Msigwa, G., Yang, M., Osman, A. I., Fawzy, S., Rooney, D. W., & Yap, P.-S. (2022). Strategies to achieve a carbon neutral society: a review. Environmental chemistry letters, 20(4), 2277-2310.
20. Chen, M.-F., & Tung, P.-J. (2014). Developing an extended theory of planned behavior model to predict consumers’ intention to visit green hotels. International journal of hospitality management, 36, 221-230.
21. Chong, H., & Verma, R. (2013). Hotel sustainability: Financial analysis shines a cautious green light.
22. Daily, B. F., Bishop, J. W., & Govindarajulu, N. (2009). A conceptual model for organizational citizenship behavior directed toward the environment. Business & society, 48(2), 243-256.
23. Daily, B. F., Bishop, J. W., & Massoud, J. A. (2012). The role of training and empowerment in environmental performance: A study of the Mexican maquiladora industry. International Journal of operations & production management, 32(5), 631-647.
24. De Leeuw, A., Valois, P., Ajzen, I., & Schmidt, P. (2015). Using the theory of planned behavior to identify key beliefs underlying pro-environmental behavior in high-school students: Implications for educational interventions. Journal of Environmental Psychology, 42, 128-138.
25. Deci, E. L. (1971). Effects of externally mediated rewards on intrinsic motivation. Journal of personality and social psychology, 18(1), 105.
26. Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological bulletin, 125(6), 627.
27. Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-determination theory in work organizations: The state of a science. Annual review of organizational psychology and organizational behavior, 4(1), 19-43.
28. Deci, E. L., & Ryan, R. M. (2000). The" what" and" why" of goal pursuits: Human needs and the self-determination of behavior. Psychological inquiry, 11(4), 227-268.
29. Deci, E. L., & Ryan, R. M. (2012). Self-determination theory. Handbook of theories of social psychology, 1(20), 416-436.
30. Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human resource management, 56(4), 613-627.
31. Elshaer, I. A., Sobaih, A. E. E., Aliedan, M., & Azazz, A. M. (2021). The effect of green human resource management on environmental performance in small tourism enterprises: Mediating role of pro-environmental behaviors. Sustainability, 13(4), 1956.
32. Epstein, M. J. (2018). Making sustainability work: Best practices in managing and measuring corporate social, environmental and economic impacts. Routledge.
33. Erdogan, N., & Baris, E. (2007). Environmental protection programs and conservation practices of hotels in Ankara, Turkey. Tourism Management, 28(2), 604-614.
34. Esty, D. C., & Winston, A. (2009). Green to gold: How smart companies use environmental strategy to innovate, create value, and build competitive advantage. John Wiley & Sons.
35. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
36. Fu, Q., Ghardallou, W., Comite, U., Siddique, I., Han, H., Arjona-Fuentes, J. M., & Ariza-Montes, A. (2022). The role of CSR in promoting energy-specific pro-environmental behavior among hotel employees. Sustainability, 14(11), 6574.
37. Gagné, M., & Deci, E. L. (2005). Self‐determination theory and work motivation. Journal of organizational behavior, 26(4), 331-362.
38. Gifford, R., & Nilsson, A. (2014). Personal and social factors that influence pro‐environmental concern and behaviour: A review. International journal of psychology, 49(3), 141-157.
39. Graci, S., & Kuehnel, J. (2011). How to increase your bottom line by going green. Green Hotels & Responsible Tourism Initiative.
40. Graves, L. M., Sarkis, J., & Zhu, Q. (2013). How transformational leadership and employee motivation combine to predict employee proenvironmental behaviors in China. Journal of Environmental Psychology, 35, 81-91.
41. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. (2006). Multivariate data analysis . Uppersaddle River. In: NJ: Pearson Prentice Hall.
42. Han, H. (2015). Travelers' pro-environmental behavior in a green lodging context: Converging value-belief-norm theory and the theory of planned behavior. Tourism Management, 47, 164-177.
43. Han, H., & Kim, Y. (2010). An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior. International journal of hospitality management, 29(4), 659-668.
44. Han, H., Lee, J.-S., Trang, H. L. T., & Kim, W. (2018). Water conservation and waste reduction management for increasing guest loyalty and green hotel practices. International journal of hospitality management, 75, 58-66.
45. Hoyos, D., Mariel, P., & Fernández-Macho, J. (2009). The influence of cultural identity on the WTP to protect natural resources: Some empirical evidence. Ecological Economics, 68(8-9), 2372-2381.
46. Hsiao, T.-Y., Chuang, C.-M., Kuo, N.-W., & Yu, S. M.-F. (2014). Establishing attributes of an environmental management system for green hotel evaluation. International journal of hospitality management, 36, 197-208.
47. Johnson, C. Y., Bowker, J. M., & Cordell, H. K. (2004). Ethnic variation in environmental belief and behavior: An examination of the new ecological paradigm in a social psychological context. Environment and behavior, 36(2), 157-186.
48. Junior, J. A. G., Busso, C. M., Gobbo, S. C. O., & Carreão, H. (2018). Making the links among environmental protection, process safety, and industry 4.0. Process safety and environmental protection, 117, 372-382.
49. Kang, K. H., Stein, L., Heo, C. Y., & Lee, S. (2012). Consumers’ willingness to pay for green initiatives of the hotel industry. International journal of hospitality management, 31(2), 564-572.
50. Karatepe, O. M., Hsieh, H., & Aboramadan, M. (2022). The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes. International journal of hospitality management, 103, 103202.
51. Kasliwal, N., & Agarwal, S. (2015). A study on Indian consumers’ attitude and choice of preferences for green attributes of the hotel industry. Prabandhan: Indian Journal of Management, 8(1), 21-33.
52. Khatter, A., McGrath, M., Pyke, J., White, L., & Lockstone-Binney, L. (2019). Analysis of hotels’ environmentally sustainable policies and practices: Sustainability and corporate social responsibility in hospitality and tourism. International Journal of Contemporary Hospitality Management, 31(6), 2394-2410.
53. Kiatkawsin, K., & Han, H. (2017). Young travelers' intention to behave pro-environmentally: Merging the value-belief-norm theory and the expectancy theory. Tourism management, 59, 76-88.
54. Kim, J., Song, E., & Lee, S. (2013). Organizational change and employee organizational identification: Mediation of perceived uncertainty. Social Behavior & Personality: an international journal, 41(6).
55. Kim, S.-H. (2009). An investigation into hotel employees' perception of green practices.
56. Kim, S.-H., Lee, K., & Fairhurst, A. (2017). The review of “green” research in hospitality, 2000-2014: Current trends and future research directions. International Journal of Contemporary Hospitality Management, 29(1), 226-247.
57. Kim, Y. J., Kim, W. G., Choi, H.-M., & Phetvaroon, K. (2019). The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance. International journal of hospitality management, 76, 83-93.
58. Kim, Y. J., Palakurthi, R., & Hancer, M. (2012). The environmentally friendly programs in hotels and customers' intention to stay: An online survey approach. International journal of hospitality & tourism administration, 13(3), 195-214.
59. Klein, S. A., Heck, D. W., Reese, G., & Hilbig, B. E. (2019). On the relationship between Openness to Experience, political orientation, and pro-environmental behavior. Personality and Individual Differences, 138, 344-348.
60. Kollmuss, A., & Agyeman, J. (2002). Mind the gap: why do people act environmentally and what are the barriers to pro-environmental behavior? Environmental education research, 8(3), 239-260.
61. Kormos, C., & Gifford, R. (2014). The validity of self-report measures of proenvironmental behavior: A meta-analytic review. Journal of Environmental Psychology, 40, 359-371.
62. Kurisu, K., & Kurisu, K. (2015). What are pro-environmental behaviors (PEBs)? Springer.
63. Lange, F. (2024). What is measured in pro-environmental behavior research? Journal of Environmental Psychology, 102381.
64. Lange, F., & Dewitte, S. (2019). Measuring pro-environmental behavior: Review and recommendations. Journal of Environmental Psychology, 63, 92-100.
65. Lange, F., Steinke, A., & Dewitte, S. (2018). The Pro-Environmental Behavior Task: A laboratory measure of actual pro-environmental behavior. Journal of Environmental Psychology, 56, 46-54.
66. Le, Y., Hollenhorst, S., Harris, C., McLaughlin, W., & Shook, S. (2006). Environmental management: A study of Vietnamese hotels. Annals of Tourism Research, 33(2), 545-567.
67. Lee, D., & Cheng, C.-C. (2016). Energy savings by energy management systems: A review. Renewable and Sustainable Energy Reviews, 56, 760-777.
68. Lee, H., Kurisu, K., & Hanaki, K. (2013). Influential factors on pro-environmental behaviors—A case study in Tokyo and Seoul.
69. Lee, H., Reid, E., & Kim, W. G. (2014). Understanding knowledge sharing in online travel communities: antecedents and the moderating effects of interaction modes. Journal of Hospitality & Tourism Research, 38(2), 222-242.
70. Lee, K. (2009). Gender differences in Hong Kong adolescent consumers' green purchasing behavior. Journal of consumer marketing, 26(2), 87-96.
71. Li, D., Zhao, L., Ma, S., Shao, S., & Zhang, L. (2019). What influences an individual’s pro-environmental behavior? A literature review. Resources, Conservation and Recycling, 146, 28-34.
72. Li, M., ul Abidin, R. Z., Qammar, R., Qadri, S. U., Khan, M. K., Ma, Z., Qadri, S., Ahmed, H., Khan, H. S. u. d., & Mahmood, S. (2023). Pro-environmental behavior, green HRM practices, and green psychological climate: examining the underlying mechanism in Pakistan. Frontiers in Environmental Science, 11, 1067531.
73. Liu, J., Qu, H., Huang, D., Chen, G., Yue, X., Zhao, X., & Liang, Z. (2014). The role of social capital in encouraging residents' pro-environmental behaviors in community-based ecotourism. Tourism Management, 41, 190-201.
74. Liu, X., Zou, Y., & Wu, J. (2018). Factors influencing public-sphere pro-environmental behavior among Mongolian college students: A test of value–belief–norm theory. Sustainability, 10(5), 1384.
75. López-Mosquera, N., Lera-López, F., & Sánchez, M. (2015). Key factors to explain recycling, car use and environmentally responsible purchase behaviors: A comparative perspective. Resources, Conservation and Recycling, 99, 29-39.
76. Lu, H., Liu, X., Chen, H., Long, R., & Yue, T. (2017). Who contributed to “corporation green” in China? A view of public-and private-sphere pro-environmental behavior among employees. Resources, Conservation and Recycling, 120, 166-175.
77. Lülfs, R., & Hahn, R. (2013). Corporate greening beyond formal programs, initiatives, and systems: A conceptual model for voluntary pro‐environmental behavior of employees. European Management Review, 10(2), 83-98.
78. Luo, J. M., & Fan, Y. (2019). The impact of green certification to hotel green practices: A case study on the green hotel award in Macau. Journal of Hospitality, 1(3-4), 121-135.
79. Mahesh, N. (2013). Consumer's perceived value, attitude, and purchase intention of green products. Management Insight, 9(1), 37-43.
80. Malhotra, N. K., Kim, S. S., & Patil, A. (2006). Common method variance in IS research: A comparison of alternative approaches and a reanalysis of past research. Management science, 52(12), 1865-1883.
81. Meade, A. W., & Craig, S. B. (2012). Identifying careless responses in survey data. Psychological methods, 17(3), 437.
82. Mensah, I., & Dei Mensah, R. (2013). INTERNATIONAL TOURISTS’ENVIRONMENTAL ATTITUDE TOWARDS HOTELS IN ACCRA. tourismos, 8(2), 57-75.
83. Mesmer-Magnus, J., Viswesvaran, C., & Wiernik, B. M. (2012). The role of commitment in bridging the gap between organizational sustainability and environmental sustainability.
84. Meyer, A. (2016). Is unemployment good for the environment? Resource and Energy Economics, 45, 18-30.
85. Millar, M., & Baloglu, S. (2008). Hotel guests’ preferences for green hotel attributes.
86. Millar, M., & Baloglu, S. (2011). Hotel guests’ preferences for green guest room attributes. Cornell Hospitality Quarterly, 52(3), 302-311.
87. Mishra, A., & Gupta, A. (2019). Green hotel servicescape: Attributes and unique experiences. Current Issues in Tourism, 22(20), 2566-2578.
88. Mónus, F. (2021). Environmental perceptions and pro-environmental behavior–comparing different measuring approaches. Environmental education research, 27(1), 132-156.
89. Naz, S., Jamshed, S., Nisar, Q. A., & Nasir, N. (2023). Green HRM, psychological green climate and pro-environmental behaviors: An efficacious drive towards environmental performance in China. Current Psychology, 42(2), 1346-1361.
90. Nguyen-Tri, N.-K., & Duong, Q.-N. (2024). Relationship between environmental awareness and environmentally responsible behaviour in the hospitality industry: A literature review. The VMOST Journal of Social Sciences and Humanities, 66(2), 72-80.
91. Nisar, Q. A., Haider, S., Ali, F., Jamshed, S., Ryu, K., & Gill, S. S. (2021). Green human resource management practices and environmental performance in Malaysian green hotels: The role of green intellectual capital and pro-environmental behavior. Journal of cleaner production, 311, 127504.
92. Nuryyev, G., Wang, Y.-P., Achyldurdyyeva, J., Jaw, B.-S., Yeh, Y.-S., Lin, H.-T., & Wu, L.-F. (2020). Blockchain technology adoption behavior and sustainability of the business in tourism and hospitality SMEs: An empirical study. Sustainability, 12(3), 1256.
93. Ones, D. S., & Dilchert, S. (2012). Environmental sustainability at work: A call to action. Industrial and Organizational Psychology, 5(4), 444-466.
94. Pierce, J. L., Kostova, T., & Dirks, K. T. (2001). Toward a theory of psychological ownership in organizations. Academy of management review, 26(2), 298-310.
95. Pierce, J. L., Kostova, T., & Dirks, K. T. (2003). The state of psychological ownership: Integrating and extending a century of research. Review of general psychology, 7(1), 84-107.
96. Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of applied psychology, 88(5), 879.
97. Price, J. C., & Leviston, Z. (2014). Predicting pro-environmental agricultural practices: The social, psychological and contextual influences on land management. Journal of rural studies, 34, 65-78.
98. Ratelle, C. F., Guay, F., Vallerand, R. J., Larose, S., & Senécal, C. (2007). Autonomous, controlled, and amotivated types of academic motivation: A person-oriented analysis. Journal of educational psychology, 99(4), 734.
99. Renwick, D. W., Redman, T., & Maguire, S. (2013). Green human resource management: A review and research agenda. International journal of management reviews, 15(1), 1-14.
100. Robertson, J. L., & Barling, J. (2013). Greening organizations through leaders' influence on employees' pro‐environmental behaviors. Journal of organizational behavior, 34(2), 176-194.
101. Ryan, R. (2002). Overview of self-determination theory: An organismic dialectical perspective. Handbook of self-determination research.
102. Ryan, R. M., & Patrick, H. (2009). Self-determination theory and physical. Hellenic journal of psychology, 6(2), 107-124.
103. Sharma, R., & Gupta, A. (2020). Pro-environmental behaviour among tourists visiting national parks: Application of value-belief-norm theory in an emerging economy context. Asia Pacific Journal of Tourism Research, 25(8), 829-840.
104. Sheldon, K. M., & Elliot, A. J. (1999). Goal striving, need satisfaction, and longitudinal well-being: the self-concordance model. Journal of personality and social psychology, 76(3), 482.
105. Shen, J., & Benson, J. (2016). When CSR is a social norm: How socially responsible human resource management affects employee work behavior. Journal of management, 42(6), 1723-1746.
106. Sheth, J. N., Sethia, N. K., & Srinivas, S. (2011). Mindful consumption: A customer-centric approach to sustainability. Journal of the academy of marketing science, 39, 21-39.
107. Singh, N., Cranage, D., & Lee, S. (2014). Green strategies for hotels: Estimation of recycling benefits. International journal of hospitality management, 43, 13-22.
108. Spash, C. L., Urama, K., Burton, R., Kenyon, W., Shannon, P., & Hill, G. (2009). Motives behind willingness to pay for improving biodiversity in a water ecosystem: Economics, ethics and social psychology. Ecological Economics, 68(4), 955-964.
109. Stabler, M. J., & Goodall, B. (1997). Environmental awareness, action and performance in the Guernsey hospitality sector. Tourism Management, 18(1), 19-33.
110. Steg, L., & Vlek, C. (2009). Encouraging pro-environmental behaviour: An integrative review and research agenda. Journal of Environmental Psychology, 29(3), 309-317.
111. Stern, P. C. (1992). Psychological dimensions of global environmental change. Annual review of psychology.
112. Stern, P. C. (2000). New environmental theories: toward a coherent theory of environmentally significant behavior. Journal of social issues, 56(3), 407-424.
113. Stern, P. C., Dietz, T., Abel, T., Guagnano, G. A., & Kalof, L. (1999). A value-belief-norm theory of support for social movements: The case of environmentalism. Human ecology review, 81-97.
114. Sun, H., Bahizire, G. M., Pea-Assounga, J. B. B., & Chen, T. (2024). Enhancing employee green performance through green training: the mediating influence of organizational green culture and work ethic in the mining sector. Journal of cleaner production, 449, 141105.
115. SW Chan, E. (2013). Gap analysis of green hotel marketing. International Journal of Contemporary Hospitality Management, 25(7), 1017-1048.
116. Swim, J. K., Clayton, S., & Howard, G. S. (2011). Human behavioral contributions to climate change: psychological and contextual drivers. American Psychologist, 66(4), 251.
117. Tang, G., Chen, Y., Jiang, Y., Paillé, P., & Jia, J. (2018). Green human resource management practices: scale development and validity. Asia pacific journal of human resources, 56(1), 31-55.
118. Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach's alpha. International journal of medical education, 2, 53.
119. Thøgersen, J. (2004). A cognitive dissonance interpretation of consistencies and inconsistencies in environmentally responsible behavior. Journal of Environmental Psychology, 24(1), 93-103.
120. Tian, H., Zhang, J., & Li, J. (2020). The relationship between pro-environmental attitude and employee green behavior: the role of motivational states and green work climate perceptions. Environmental Science and Pollution Research, 27(7), 7341-7352.
121. TIS. (2015). Tourism industry standard LB/T 007-2015 Green Tourist Hotels. http://www.vietnamtourism.com/en/index.
122. php/news/items/1037
123. Trang, H. L. T., Lee, J.-S., & Han, H. (2019). How do green attributes elicit pro-environmental behaviors in guests? The case of green hotels in Vietnam. Journal of Travel & Tourism Marketing, 36(1), 14-28.
124. Unsworth, K. L., Dmitrieva, A., & Adriasola, E. (2013). Changing behaviour: Increasing the effectiveness of workplace interventions in creating pro‐environmental behaviour change. Journal of organizational behavior, 34(2), 211-229.
125. Verma, V. K., & Chandra, B. (2016). Hotel guest’s perception and choice dynamics for green hotel attribute: A mix method approach. Indian Journal of Science and Technology, 9(5), 1-9.
126. Wakefield, S. E., Elliott, S. J., Eyles, J. D., & Cole, D. C. (2006). Taking environmental action: the role of local composition, context, and collective. Environmental Management, 37, 40-53.
127. Wang, J., Wang, S., Wang, Y., Li, J., & Zhao, D. (2018). Extending the theory of planned behavior to understand consumers’ intentions to visit green hotels in the Chinese context. International Journal of Contemporary Hospitality Management, 30(8), 2810-2825.
128. Wang, L., Wong, P. P., & Narayanan, E. A. (2020). The demographic impact of consumer green purchase intention toward green hotel selection in China. Tourism and Hospitality Research, 20(2), 210-222.
129. Whitley, C. T., Takahashi, B., Zwickle, A., Besley, J. C., & Lertpratchya, A. P. (2018). Sustainability behaviors among college students: An application of the VBN theory. Environmental education research, 24(2), 245-262.
130. Wilson, E. O. (1988). The current state of biological diversity. Biodiversity, 521(1), 3-18.
131. Wood, R., Stadler, K., Bulavskaya, T., Lutter, S., Giljum, S., De Koning, A., Kuenen, J., Schütz, H., Acosta-Fernández, J., & Usubiaga, A. (2014). Global sustainability accounting—Developing EXIOBASE for multi-regional footprint analysis. Sustainability, 7(1), 138-163.
132. Wynes, S., & Nicholas, K. A. (2017). The climate mitigation gap: education and government recommendations miss the most effective individual actions. Environmental Research Letters, 12(7), 074024.
133. Wyngaard, A., & De Lange, R. (2013). The effectiveness of implementing eco initiatives to recycle water and food waste in selected Cape Town hotels. International journal of hospitality management, 34, 309-316.
134. Xia, B., Dong, S., Zhao, M., Li, Z., Li, F., Li, Y., & Cheng, H. (2018). Analysis of economic efficiency and eco-efficiency of Chinese star hotels based on SBM model. IOP Conference Series: Earth and Environmental Science,
135. Xu, F., Huang, L., & Whitmarsh, L. (2020). Home and away: Cross-contextual consistency in tourists’ pro-environmental behavior. Journal of Sustainable Tourism, 28(10), 1443-1459.
136. Yeheyis, M., Hewage, K., Alam, M. S., Eskicioglu, C., & Sadiq, R. (2013). An overview of construction and demolition waste management in Canada: a lifecycle analysis approach to sustainability. Clean technologies and environmental policy, 15, 81-91.
137. Yeşiltaş, M., Gürlek, M., & Kenar, G. (2022). Organizational green culture and green employee behavior: Differences between green and non-green hotels. Journal of cleaner production, 343, 131051.
138. Yong, J. Y., Yusliza, M.-Y., Ramayah, T., & Fawehinmi, O. (2019). Nexus between green intellectual capital and green human resource management. Journal of cleaner production, 215, 364-374.
139. Young, W., & Middlemiss, L. (2012). A rethink of how policy and social science approach changing individuals' actions on greenhouse gas emissions. Energy Policy, 41, 742-747.
140. Yusoff, Y. M., Nejati, M., Kee, D. M. H., & Amran, A. (2020). Linking green human resource management practices to environmental performance in hotel industry. Global Business Review, 21(3), 663-680.
141. Zhou, X., Tang, C., Lv, X., & Xing, B. (2020). Visitor engagement, relationship quality, and environmentally responsible behavior. International Journal of Environmental Research and Public Health, 17(4), 1151.
142. Zientara, P., & Zamojska, A. (2018). Green organizational climates and employee pro-environmental behaviour in the hotel industry. Journal of Sustainable Tourism, 26(7), 1142-1159.
